WF Parks - Facility Specialist I - Rustad
City of West Fargo
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Benefits offered by this job
Job summary
West Fargo Park District is seeking a Facility Specialist I for the Rustad Recreation Center. Under supervision, you will maintain indoor facilities and grounds, supervise rentals, and assist with events, front desk tasks, and guest services.
The role requires good communication, high school diploma, basic computer skills, and a valid driver's license. Evening shifts with weekend rotation are included and benefits are provided.
Qualifications
- High School diploma or equivalent.
- Ability to create and maintain effective working relationships with peers, superiors, other departments, vendors and external agencies.
- Ability to maintain good working relationships with employees, supervisors and the public.
- Strong communication skills, both orally and in writing.
- Basic computer knowledge using Word, Excel and Outlook.
- Valid driver’s license.
Responsibilities
- Maintain facility/grounds in a clean, safe, sanitary condition.
- Perform preventive maintenance per park standards.
- Perform custodial duties as required and assigned.
- Work without supervision, plan and execute daily activities to achieve goals.
- Assist patrons by answering questions and directing them to staff.
- Handle incoming calls and direct messages to staff.
- Assist with Front Desk duties, public relations and customer service.
- Operate maintenance equipment safely (turf equipment, floor scrubber, etc.).
- Work daytime, weekend or evening hours; rotate one weekend every four weeks.
- Coordinate, supervise and assign work to part-time staff.
- Supervise rentals, parties and activities in facility/grounds.
- Follow and uphold West Fargo Park District standards and expectations.
- Carry out special projects as assigned by Facility Supervisor.
Skills
Education
Tools
Job description
Under supervision of the Facility Manager, the Facility Specialist provides a variety of skilled work in the maintenance and support of Park District indoor facilities and related property grounds.
- Facility Operation and Maintenance – 50%
- Community Relations – 20%
- Events Assistance – 10%
- Safety – 10%
- Human Relations – 10%
- Maintain facility/grounds in a clean, safe, sanitary condition.
- Perform preventive maintenance functions in accordance with park and maintenance standards.
- Perform custodial duties as required and assigned.
- Works and performs duties without supervision or direction, plan and execute daily activities to achieve goals.
- Assist patrons by answering questions, providing published literature or directing them to the appropriate staff member or community resource.
- Handle incoming telephone calls and direct calls and messages to appropriate staff.
- Assist as needed with Front Desk duties as well as public relations and general customers service duties.
- Operate a variety of maintenance equipment such as: turf maintenance equipment, floor scrubber, carpet cleaner, snow blower and related special equipment in a safe manner.
- Work hours: daytime, weekend or evening hours as assigned. Weekends are a rotation of one weekend every four weeks.
- Coordinate, supervise and assign work to part-time staff.
- Supervise court/turf/room rentals, birthday parties and all other activities that take place in facility/grounds.
- Follow, support and uphold the West Fargo Park District’s Standards and Expectations for Employee Excellence.
- Perform other duties and assume other responsibilities as are apparent or delegated and carry out special projects assigned by Facility Supervisor.
- Opening and closing facility on time and as scheduled.
- Verify rentals for the Day/Week prep for said rentals.
- Monitor all activities in the facility, throughout shift.
- Assist patrons with direction to their location.
- Assess the building as to if anything needs immediate attention and report to direct supervisor.
- Inventory of paper towels, toilet paper, soap, cleaning products etc.
- Employee hiring, training, scheduling of part time staff.
- Monitor part time staff while on duty.
- Tear down past events and prep for next day rentals.
- Assist the Park District in event preparation and dismantle.
- Identify and create work lists for part time employees.
- Monitor patron count in the facility as not to exceed occupancy.
- Prepare, monitor and cleanup of party rooms/turf for birthdays check in with rentals.
- Maintain grounds snow, ice, trash, interior and exterior.
- Perform all custodial duties ongoing.
- Provide outstanding customer service by responding to all public feedback.
- Maintain the interior and exterior snow, ice, weeds and trash.
- Provide safe conditions for employees and patrons. Immediately report issues, emergencies, suspicious activity to the authorities.
- High School diploma or equivalent.
- Ability to create and maintain effective working relationships with peer, superiors and other departments, subordinates, vendors, contractors, external government agencies and organizations.
- Ability to maintain a good working relationship with other employees, supervisors and general public.
- Strong communication skills, both orally and in writing.
- Possess a basic knowledge of computers and the skills to use this tool in the application of data processing and communication. (Microsoft Word, Excel, and Outlook).
- Valid driver’s license.
Work is performed within Park District properties and job site locations that will require sitting, squatting, bending, climbing and reaching. The employee may be required to occasionally perform a full range of motion with lifting and or carrying items weighing up to 50 pounds.
The Facility Specialist position at the West Fargo Park District’s Rustad Recreation Center is designated as an evening-shift role, with regular working hours from 10:00 a.m. to 6:00 p.m., or until facility closing as needed. In addition to weekday evening coverage, the position includes participation in a rotating weekend schedule, requiring the employee to work one weekend every fourth rotation to ensure consistent facility operations and guest support.
Activity may involve being in and around moving equipment. Activity is subject to weather conditions of the seasons, fumes, gasses and exposure to dust. The employee may also be exposed to hazardous chemicals and infectious diseases.
- Retirement: Defined Contribution Plan or NDPERS Pension if eligible
- Up to 15.26% Employer Contribution on Defined Contribution Plan, 16.26% Employer Contribution for Defined Benefit Pension Plans (Main, Main 2020, Public Safety). Inquire with HR for eligibility, conditions and details.
- High-Deductible Health Insurance
- Health Savings Account (HSA) with employer contribution match
- Dental Insurance
- Vision Insurance
- Flexible Medical and Dependent Care Spending Accounts
- Long Term Disability
- Life Insurance
- Accidental Death and Dismemberment (AD&D) Insurance
- Vacation Accruals
- Sick Accruals
- Personal Days
Inquire with HR for additional information on our benefits package, including rates and employer contributions.
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