WF Field IT Systems Engineer

Magnolia-Oil-; College Station (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Magnolia Oil & Gas is seeking an Field IT Systems Engineer to support employees and operations across field offices. The role owns issues from intake to resolution, performs field deployments, and assists with administration across Windows/Linux, Active Directory, and cloud services.

You will work with IT teams, vendors and Field Operations to maintain safety, cybersecurity standards and documented IT procedures while traveling to remote sites as needed.

Qualifications

• Demonstrated experience with Windows 11/Server and Microsoft 365 administration.
• Experience with Active Directory or Microsoft Entra ID and enterprise support practices.
• Knowledge of networking fundamentals and common troubleshooting tools.

Responsibilities

• Provide hands-on field and deskside IT support at field offices and operational locations.
• Diagnose and resolve endpoint issues and coordinate escalations.
• Administer access, security groups, and least-privilege permissions.

Skills

Windows administration

Microsoft 365 administration

Active Directory / Entra ID

Networking fundamentals

PowerShell scripting

Remote site support

Security awareness

Travel readiness

Education

Bachelor’s degree in Computer Science / IT / Cybersecurity

High school diploma or GED

Tools

Microsoft Intune

Defender

Sentinel

Purview

Azure networking

Hybrid identity

Cloud monitoring

Job description

The Field IT Systems Engineer supports employees, offices and operational locations across a distributed oil and gas environment. This position owns issues from initial intake through resolution, performs field deployments and deskside support, and assists with administration and troubleshooting across endpoints, identity, Microsoft 365, Azure, servers, networks, storage, backup and security platforms. The role also participates in vulnerability management, security monitoring and incident response, using disciplined documentation, change control and escalation practices.

Success requires a service-oriented mindset, strong infrastructure fundamentals, the ability to work independently at remote sites, and consistent coordination with Field Operations, IT teams, vendors and leadership. Work must be performed in alignment with company safety requirements, cybersecurity standards and established IT procedures.

Responsibilities:

Field Operations & Site Technology Support

• Provide hands-on support at field offices and operational locations for laptops, mobile devices, printers, peripherals, conference room technology and other approved business systems.
• Diagnose and resolve technology issues affecting field personnel, including endpoint performance, access, communications and site connectivity; coordinate escalation when specialized support is required.
• Install, configure, replace and validate field technology in coordination with Operations, Facilities, vendors and other IT teams.
• Maintain site technology standards, equipment records, network diagrams and support documentation for assigned locations.
• Plan field work to minimize operational disruption and comply with site access, safety, change-management and cybersecurity requirements.

Service Desk, Endpoint & User Support

• Receive, prioritize and resolve support requests through the IT support line and ticketing system, maintaining clear ownership, timely follow-up and accurate resolution notes.
• Provide onboarding and offboarding support, including deployment of laptops, phones and peripherals, access provisioning and orientation to essential systems and tools.
• Administer approved access, security group memberships and permissions in accordance with established procedures and least-privilege principles.
• Package or coordinate deployment of approved applications and maintain hardware, software, cellular-plan and licensing inventories.
• Serve as an escalation resource for complex end-user and field support issues and share troubleshooting guidance with other support personnel.
• Administer and troubleshoot infrastructure services across Windows and Linux systems, Active Directory and Microsoft Entra ID, virtualization, storage, backup and endpoint platforms.
• Support LAN/WAN, routing, switching, VLANs, DNS, DHCP, firewalls, VPN, wireless, SD-WAN and connectivity between field, corporate and cloud environments.
• Assist with Microsoft 365 and Azure administration, including identity, access, monitoring, security controls and cloud infrastructure components.
• Monitor service health, capacity, configuration and backup status; perform maintenance and remediation under approved change procedures.
• Coordinate with telecommunications and technology vendors to restore service, replace equipment and track issues through completion.

Cybersecurity & Risk Reduction

• Monitor SIEM, endpoint security and other security platforms; triage alerts, document findings and escalating suspected incidents according to the incident response process.
• Use vulnerability management systems to identify, prioritize and support remediation across endpoints, servers, network devices, cloud services, IoT and other approved enterprise assets.
• Assist with incident containment, recovery, evidence preservation and lessons-learned documentation under the direction of designated incident leads.
• Apply security baselines, patching, hardening, access controls and segmentation standards while balancing availability needs of field operations.
• Help communicate cybersecurity policies and practical security guidance to technical and non-technical employees.
• Maintain accurate tickets, configuration records, operating procedures, network diagrams, asset inventories, incident records and remediation evidence.
• Partner with Field Operations, corporate users, cross-functional IT teams and vendors to improve service reliability and reduce repeat incidents.
• Identify opportunities for automation, standardization and proactive monitoring using PowerShell, reporting tools and other approved platforms.
• Participate in projects, maintenance windows, technology refreshes and disaster recovery or continuity activities as assigned.

Required Qualifications:

• High school diploma or GED.
• 3+ years of hands-on experience in IT support, infrastructure operations, systems administration, network support, cybersecurity operations or a comparable technical role.
• Working knowledge of Windows 11 and Windows Server, Microsoft 365, Active Directory or Microsoft Entra ID, endpoint management and enterprise support practices.
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, HTTP/HTTPS, switching, VLANs, VPN, wireless and common troubleshooting tools.
• Experience troubleshooting hardware, software, identity, connectivity and peripheral issues in a networked environment.
• Ability to manage multiple priorities, work independently at remote locations and maintain ownership through resolution.
• Clear written and verbal communication skills, including the ability to explain technical and security concepts to non-technical users.
• Ability to travel regularly to company operational locations and provide occasional after-hours support for incidents, maintenance and operational needs.
• Ability to meet site-specific access and safety requirements applicable to assigned field locations.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field.
• Experience supporting technology in oil and gas, energy, industrial, remote-site or other operational environments.
• Experience with Microsoft Intune, Defender, Sentinel, Purview, Azure networking, hybrid identity or cloud monitoring.
• Experience with vulnerability management, SIEM, endpoint protection, backup platforms, firewalls, SD-WAN, network segmentation or IoT security.
• PowerShell scripting, automation, application packaging or enterprise reporting experience.
• Certifications such as CompTIA A+, Network+, Security+, Microsoft Azure Administrator, Microsoft 365 Administrator, CCNA or equivalent practical experience.

Work Environment & Physical Considerations:

• This position is based in our College Station office.
• Work is performed in corporate offices, field offices and operational locations, with exposure to varying site conditions and travel by vehicle.
• The position may require transporting and installing typical IT equipment, working in communications or equipment rooms, and using required personal protective equipment where applicable.
• Physical Requirements: Must be able to move, transport, position, and install IT equipment weighing up to 50 pounds, with or without reasonable accommodation. The position requires frequent standing, walking, bending, reaching, and working under desks or in other confined work areas. Must be able to use carts, dollies, and other equipment to transport IT hardware between locations.
• After-hours availability may be required for priority incidents, planned maintenance and restoration of services supporting operations.

At Magnolia, our employees drive our strategy and our success.

As a team, we engage, energize, and inspire each other to deliver top performance. We offer an exciting, results-focused workplace, highly competitive compensation and benefits, and a range of opportunities for career growth. Help us build a winning company that safeguards workers and the environment, enhances careers, strengthens local communities, and increases value for all stakeholders.

Magnolia Oil & Gas is proud to be an Equal Employment Opportunity Employer:
Employment decisions are based on business need, job requirements and individual qualifications, without regard to race, religion, color, national origin, gender (including pregnancy), age, status as a protected veteran, status as an individual with a disability, or any other status protected by the laws or regulations in the locations which we operate. Magnolia Oil & Gas will not tolerate discrimination or harassment based on any of these characteristics. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.