Wetzel's Pretzels - Team Member

ADP; Kissimmee (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free meals

Disney World Park Tickets

Disney Self Admission Pass

Holiday pay

Employee referral bonus

Job summary

Wetzel’s Pretzels in Kissimmee, FL is hiring Part-time Service Workers to craft fresh pretzels and ensure guests enjoy a fast, friendly experience. Weekend shifts required; income includes hourly pay plus tips and free meals.

You will greet guests, take orders, handle cash, and keep stations clean while following safety standards and brand guidelines. The role emphasizes teamwork, reliability, and creating a welcoming environment for every guest.

Qualifications

• Customer service oriented with a positive attitude.
• Ability to anticipate guests' needs and exceed expectations.
• Punctual and able to maintain a consistent schedule.
• Able to follow procedures and handle cash accurately.
• Food handlers’ card required; weekend and holiday availability.

Responsibilities

• Greet guests in a friendly way and make a great first impression.
• Prepare and deliver quality food and beverages following brand standards.
• Ensure guests are satisfied by delivering a high level of service.
• Perform cashier duties and manage cash handling procedures.
• Keep workstation clean and carry out thorough cleaning of guest areas as directed.
• Follow food safety and restaurant safety protocols and security.
• Adhere to schedule and arrive on time with a positive attitude.

Skills

Customer service

Teamwork

Punctuality

Decision making

Food safety awareness

16+ years old

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Service Workers #156 - 700 S Victory Way, Kissimmee, FL, US

Salary Range: $15.00 To $16.00 Annually

JOIN OUR TEAM! Our team members earn a competitive pay rate plus an average of $3.88 per hour from tips! We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class, just like our teams! Wetzel's Pretzels is looking to hire fun and outgoing team members to help build positive sales through excellent customer service! We are searching for team-oriented individuals who are excited to work in a fast-paced environment. If this sounds like you and you want to be a part of a fun, growing brand, enjoy a fun, team environment with competitive pay, flexible scheduling, and free fresh food and drinks. It’s work that doesn’t feel like work!

Position Summary

Common daily tasks could include making hot, craveable, hand-made pretzels that are best in class and ensuring Wetzel’s fabulous customers enjoy a one-of-a-kind experience of fresh food and drinks. This is a part-time position and weekends are required.

Key Duties/Responsibilities

• Greet guests in a friendly way and make a great first impression
• Following brand standards, prepare and deliver quality food and beverage to each guest
• Ensure each guest is highly satisfied with their experience by making them the highest priority
• Perform cashier duties and follow all procedures related to cash handling
• Maintain a clean workstation and complete thorough cleaning of guest areas as directed
• Follow all procedures related to food safety and restaurant safety and security
• Adhere to schedule and arrive to work on time and with a positive attitude

Required Qualifications/Skills

• Be a team player with high energy, a positive attitude, and great customer service skills
• Be able to anticipate and understand guests’ needs and exceed their expectations
• The ability to be punctual and maintain an assigned work schedule is required
• Must be able to follow and understand the importance of procedures
• Be able to make good decisions based on analysis, experience and judgement
• Must be at least 16 years old
• A food handlers’ card is required
• Must be able to work holidays and weekends

Preferred Qualifications/Skills

• Prior cash handling experience is preferred, but not required

Physical and Mental Requirements

• Regularly required to stand and walk and reach with hands and arms
• Occasionally required to bend, stoop, kneel, or crouch
• Must be able to perform cleaning duties (wipe tables and equipment, sweep, and mop)
• Must be able to lift and/or move 10 pounds
• Flexible Schedules
• Education and Tuition Assistance
• 401(k) retirement program with employer matching after 6 months
• Health benefits to employees working over 30 hours per week after one year
• Daily meal (pretzel, dip, drink) and two “Free Meal” cards bi-weekly
• Disney Self Admission Pass (if working in Disney locations)
• Disney World Park Tickets (Summer & Winter if working in Disney locations)
• Team Member recognition program
• Employee Referral Bonus
• Holiday pay rates when working on Thanksgiving and Christmas Day

This job description is not intended to be a comprehensive list of job duties and responsibilities, and the position’s required duties and responsibilities are subject to change with or without notice.

As an equal opportunity employer, Wetzel’s Pretzels consider applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.