Westin Boston Seaport District - Barista

Aimbridge Hospitality; Boston (MA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Income (Short & Long-Term)

Life Insurance (AD&D)

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Barista at the Westin Boston Waterfront in Boston, MA. You will craft beverages, deliver exceptional service, and contribute to a welcoming cafe experience for hotel guests.

Ideal candidates have at least 6 months of F&B customer service, cash handling, and a friendly, guest-focused attitude. Competitive benefits follow after a waiting period and a supportive team environment is provided.

Qualifications

• 6 months of food & beverage customer service experience, including cash handling.
• Friendly, customer-centric attitude with ability to connect with people.

Responsibilities

• Create exceptional beverages and follow SOPs to ensure consistency and quality.
• Respond to guest requests with warmth and urgency to build loyalty.
• Maintain organized work areas and optimize workflow during peak hours.
• Handle cash transactions accurately and manage deposits.
• Perform pre- and post-shift duties and assist with stock and setup.
• Represent the hotel professionally in appearance and interactions with guests.

Skills

Coffee Craft

Guest Service

Efficiency

Cash Handling

Operations

Brand Representation

Education

6 months F&B customer service experience

Barista experience (a major plus)

Job description

Address 425 Summer Street, Boston, MA, 02210, US

Compensation $24.40 - $26.40/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Barista!

Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Cafe experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

KEY SKILLS/RESPONSIBILITIES

Key Skills & Responsibilities:

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with a sense of urgency and genuine warmth, following up to ensure satisfaction, creating loyal customers who return again and again.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours while never compromising quality.
• Financial Acumen: Handle cash transactions with accuracy and integrity, manage deposits, and contribute directly to revenue growth through exceptional service that drives repeat business.
• Operational Excellence: Excel at pre- and post-shift responsibilities, from stocking service stations to ensuring everything runs seamlessly for the next shift.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining the highest standards in appearance and customer interaction.

EDUCATION & EXPERIENCE

• 6 months of food & beverage customer service experience, including cash handling (previous barista experience is a major plus!).
• Incredibly friendly, customer-centric attitude with a natural love for connecting with people.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in Boston’s Seaport District, Westin Boston Waterfront features a vertical garden – a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks® Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.