West Towne Assistant Manager

Soma; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

Soma in Madison, WI is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a welcoming, customer-centered experience. You will model brand standards, train associates, and drive sales with an omni-channel approach.

This role requires at least 18, with 3 years of retail management preferred, flexible availability, and strong communication. You will help with hiring, inventory, events, and community partnerships to reflect Soma's culture of hospitality.

Qualifications

• Minimum 18 years old.
• 3 years retail management experience preferred.
• Flexible availability, including nights, weekends, and holidays.
• Strong customer and peer relationship skills.
• Ability to operate the register and lift up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead on the sales floor with an omni-channel approach and product knowledge.
• Maintain a visually inspiring store environment reflecting brand standards.
• Oversee inventory management, daily replenishment, and inventories.
• Ensure policies and business practices are followed.
• Build community connections through in-store events and partnerships.

Skills

Leadership

Customer service

Team development

Communication

Ownership accountability

Job description

About usInspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.About the roleAs an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a welcoming environment—for both associates and customers—that enables us to create memorable, personalized experiences that reflect our culture of hospitality.The impact you can haveIn this role, you'll have the opportunity to:Build, lead, and develop a team to deliver a customer-centered experience.Take ownership to achieve the financial goals of the store and motivate the team.Assist in the hiring, development, and coaching of associates.Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.Maintain a visually inspiring store environment that reflects brand standards.Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.Ensure compliance with all policies, guidelines, and business practices.Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.You'll bring to the rolePassion for our brand, fashion, and empowering confidence.Must be at least 18 years old.3 years of retail management experience preferred.Flexible availability — including nights, weekends, and holidays.A team player mindset with a high level of ownership and initiative.Ability to develop strong customer and peer relationships.Excellent communication and interpersonal skills.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 5331-West Towne Mall-Soma-Madison, WI 53719Position Type:Regular/Full timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.