Wendy's Facilities Technician - Detroit, MI & Toledo, OH

Meritage Hospitality Group Inc.; Detroit (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Meritage Hospitality Group Inc. is seeking a Facilities Technician to support Restaurant Operations across our corporate portfolio.

The role handles maintenance and facilities services, while delivering excellent customer service and managing work orders and projects efficiently. Essential responsibilities include maintaining cooking and prep equipment, performing interior/exterior maintenance, and following preventative schedules.

Qualifications

• Two or more years of related experience in general shop and/or building maintenance is highly preferred.
• Strong basic trade skills including carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration.
• Knowledge of industry compliance and safety awareness.

Responsibilities

• Maintain and repair cooking and prep equipment (e.g. oven, grill, fryer, ice machine, Frosty machine).
• Provide interior and exterior maintenance services including electrical, plumbing, painting, carpentry and floor tile repair.
• Follow Preventative Maintenance schedules and manage multiple work orders and/or projects.
• Review and complete work orders with quality and timely close-out actions.
• Communicate technical information clearly in report form and verbally to stakeholders.

Skills

Carpentry

Plumbing

Electrical

Cooking equipment

Appliance repair

HVAC basics

Job description

The Facilities Technician (FTech) role is integral to the success of our company by supporting Restaurant Operations across our Corporate portfolio. Facilities Technician is responsible for providing a variety of maintenance and facilities related services as well as delivering excellent customer service while efficiently managing multiple work orders and/or project plans.

Essential Functions:

Maintain and repair cooking and prep equipment (e.g. oven, grill, fryer, ice machine, Frosty machine) as needed. Provide interior and exterior maintenance services including, but not limited to, electrical repair, plumbing repair, painting, carpentry, floor tile repair, and acoustic ceiling repair. Responsible for following Preventative Maintenance schedules as outlined by Department leadership. Develop and maintain working relationships with internal customers, outside suppliers and service providers; order and return parts in a timely manner. Responsible for reviewing and completing work orders and/or projects in a quality manner and within an established timeframe as assigned. Provide comprehensive facilities visit summaries in person and within related business software that includes but is not limited to: work completed, next steps and or close-out actions. Communicate technical and critical information both through verbal and written communication to the Organization. Operate a company issued fleet van and maintain a standard parts inventory ensuring parts are readily available when needed. Maintain company issued tools in good working condition. Responsible for meeting all department and company set goals. Analyze facilities and maintenance related issues to reduce equipment downtime. Troubleshoot mechanical issues and formulate an action plan for next steps through repair or replacement. Responsible for responding to emergency situations with an appropriate level of urgency. Attend staff meetings and other meetings as required. Work assigned working hours, including on-call, holidays and weekends. Other duties as assigned.

Knowledge and Abilities:

Two or more years of related experience in general shop and/or building maintenance is highly preferred. Knowledge of strong basic trade skills including carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration Knowledge of industry compliance and safety awareness Ability to plan and schedule Ability to troubleshoot Ability to demonstrate adaptability Ability to demonstrate problem-solving skills Ability to demonstrate critical thinking skills Ability to demonstrate strong verbal and written communication skills.

Requirements:

Valid Driver’s License without work restrictions

Working Conditions:

Work assigned working hours, including on-call, holidays and weekends. 40 – 45 hours weekly, Physical Demands (lifting, climbing, standing, moving), May be required to wear protective clothing, such as earplugs and work boots. Continuous standing, walking, pushing, crawling, climbing, stooping, squatting, and repetitive arm motion requiring full shoulder/elbow/wrist/hand mobility. Occasional to frequent lifting, pulling, pushing, and carrying materials weighing up to 100 pounds. Environmental: Hazardous equipment: Occasion to frequent work with hazardous equipment, such as electrical systems, air conditioning, and heating systems Contaminants: May be exposed to contaminants, such as oils, solvents, and paints Lighting: May work in bright or inadequate lighting Temperature: Indoor/External work areas or sites may not be temperature controlled. Must be able to work while being exposed to dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating machinery. Must have near vision, far vision, depth perception, and be able to distinguish colors.

We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

Meritage Hospitality Group, headquartered in Grand Rapids, MI, is one of the nation’s premier restaurant operators with more than 375 restaurants operating in 15 states. We are one of the largest Wendy’s franchisees. In addition to quick service, we have developed West Michigan casual dining concepts Morning Belle and The Blue Porch. Each of our concepts deliver a distinct dining experience for our guests and a work environment rich with opportunity for our approximately 11,000 team members. At Meritage, we are Inspired by Opportunity and Achieve Success Through Service. We live by our five Core Values – Uncommon Hospitality, Run It Like You Own It, Collective Genius, The Sky is the Limit, and We Love What We Do. In the past five years, we have doubled in size and will continue with Wendy's growth and further development of our casual dining concepts. We are traded on the OTC market and the company’s public filings can be viewed at www.otcqx.com, under the stock symbol MHGU.