Wellness Spa Manager — Lead, Grow, Inspire

Wellness City Glow Brands Corporate; West Chester Township (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance options

Life Insurance & Disability Coverage

Paid Time Off (PTO)

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Employee Discounts on Products and 2nd

Professional Development & Training

Casual Dress Code & Free CompanyApp

Job summary

Wellness City Glow Brands Corporate is seeking a Wellness Assistant Spa Manager to lead a high-energy spa within our retail locations. You will supervise Wellness Consultants, drive client-focused service, and help achieve sales and performance goals while maintaining cleanliness and excellence in guest experiences.

Strong leadership, customer service, and retail management experience are preferred. Full-time positions offer training, development opportunities, and competitive benefits in the

Qualifications

• College education is preferred but not required.
• Management and/or Sales experience preferred but not required.
• Beauty, Spa, Tanning Industry and/or Customer Service experience preferred
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Responsibilities

• Monitor and manage daily operations of the spa in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience
• Ability to be a leader with sales performance and to consistently meet sales goals.
• Assist the Wellness Spa Director with maintaining cleanliness, maintenance, sanitation, and organization of the spa.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions.
• Assist the Wellness Spa Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Ability to work a 5-day workweek with approximately 35 to 40 hours per week.

Skills

Customer service

Leadership

Retail management

Team building

Education

College education

Job description

Wellness City Glow Brands Corporate is seeking a Wellness Assistant Spa Manager to lead a high-energy spa within our retail locations. You will supervise Wellness Consultants, drive client-focused service, and help achieve sales and performance goals while maintaining cleanliness and excellence in guest experiences.

Strong leadership, customer service, and retail management experience are preferred. Full-time positions offer training, development opportunities, and competitive benefits in the