Wellness Spa Manager — Lead, Grow, and Earn Bonuses

Glow Brands; Cold Spring (KY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid time off

Flexible scheduling

Daily pay options

Employee discounts

Professional development & training

Free uniforms

Wellness resources

Free tanning

Job summary

Glow Brands, a family-owned company with Wellness City, Sun Tan City, Planet Fitness, and Buff City Soap, seeks a Wellness Assistant Spa Manager. This role leads Wellness Consultants, drives client-centric service, and ensures peak store performance with a focus on revenue and guest experience.

The position supports scheduling, coaching, and operations in a fast-paced spa setting, with opportunities for growth and a positive team culture. Excellent benefits and a dynamic environment await.

Qualifications

• College education is preferred but not required.
• Management and/or Sales experience preferred but not required.
• Beauty, Spa, Tanning Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Responsibilities

• Monitor and manage daily operations of the spa in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience
• Ability to be a leader with sales performance and to consistently meet sales goals.
• Assist the Wellness Spa Director with maintaining cleanliness, maintenance, sanitation, and organization of the spa.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions.
• Assist the Wellness Spa Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Ability to work a 5-day workweek with approximately 35 to 40 hours per week.

Skills

Leadership

Sales experience

Customer service

Basic computer skills

Education

College education preferred

Job description

Glow Brands, a family-owned company with Wellness City, Sun Tan City, Planet Fitness, and Buff City Soap, seeks a Wellness Assistant Spa Manager. This role leads Wellness Consultants, drives client-centric service, and ensures peak store performance with a focus on revenue and guest experience.

The position supports scheduling, coaching, and operations in a fast-paced spa setting, with opportunities for growth and a positive team culture. Excellent benefits and a dynamic environment await.