Wellness Spa Consultant — Guest Experience & Sales

Hand & Stone Massage and Facial Spa; Maple Grove (MN); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement opportunities

Flexible hours

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa is seeking friendly, guest-focused team members to join our Plymouth and Maple Grove locations. You will welcome guests, handle phone inquiries, book appointments, and help drive sales while delivering excellent customer service.

Join our team to promote memberships and gift cards, keep the spa pristine, and contribute to a positive, energetic atmosphere with flexible hours and employee discounts.

Qualifications

• Customer service experience required.
• Sales experience preferred.
• Excellent phone and appointment-booking skills.
• Attention to detail mandatory.
• Ability to work well in a team.

Responsibilities

• Meet membership/gift card sales goals.
• Provide excellent customer service.
• Answer phones, book appointments, and enhance the guest experience.
• Keep the spa clean and in excellent condition.
• Bring positive energy to the team.
• Perform other duties as assigned.

Skills

Customer service

Sales experience

Phone skills

Detail orientation

Teamwork

Job description

Hand & Stone Massage and Facial Spa is seeking friendly, guest-focused team members to join our Plymouth and Maple Grove locations. You will welcome guests, handle phone inquiries, book appointments, and help drive sales while delivering excellent customer service.

Join our team to promote memberships and gift cards, keep the spa pristine, and contribute to a positive, energetic atmosphere with flexible hours and employee discounts.