Wellness Secretary

Country Meadows Retirement Communities; Bethlehem (Northampton County); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Highmark Blue Shield medical

Vision and dental

401(k) with company match

Paid time off

Holidays and personal day

Job summary

Country Meadows Retirement Communities seeks a Wellness Secretary to support the nursing team in Bethlehem, PA. You will handle calls, process physician orders, coordinate with pharmacies, and maintain resident documentation under nurse oversight.

This role runs Monday-Friday 8:00 AM-4:30 PM with competitive benefits including medical, dental, vision, 401(k) with match, PTO, holidays, and wellness incentives.

Qualifications

• Medical office assistant certification or Country Meadows training program.
• Good organization and flexibility in a fast-paced setting.
• Effective communication and customer service skills.
• Proficient computer knowledge including Word/Excel/Email; willingness to learn QuickMAR.

Responsibilities

• Handles telephone calls and directs to appropriate person.
• Reviews physician orders and ensures nurse counter-signs in a timely manner.
• Compares orders with QuickMAR; communicates with pharmacy to ensure accuracy.
• Requests routine needs from physician offices and schedules appointments.
• Prepares physician office visit paperwork.
• Tracks nursing documentation due dates and prepares packets.

Skills

Phone etiquette

Communication skills

Organizational skills

Customer service

Computer skills

Education

Medical office assistant certification

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Pay starts at $18-$19/hour, with the opportunity to earn more based on experience

The Wellness Secretary provides clerical support to the Director of Nursing and the nursing team by tracking recurring tasks, maintaining files, scheduling appointments, reordering supplies, communicating with medical offices and other health services agencies. They assist with medical orders, pharmacy and medication related details with nurse oversight.

Monday-Friday 8:00AM-4:30PM

Our investment in you

• Competitive pay with the opportunity to earn more based on experience
• Length of service bonus awards
• PayActiv On-Demand Pay – Work today, get paid tomorrow
• Comprehensive benefits including Highmark Blue Shield for medical
• Excellent vision and dental
• 401(k) retirement plan with company match
• Generous paid time off and roll over of unused time
• Paid holidays including your birthday and a Personal Day of Meaning
• Supplemental life insurance
• Company-paid short-term disability
• Supplemental short- and long-term disability plans
• Family and medical leave
• Paid bereavement and jury duty leave
• Wellness reimbursement incentives
• $2 meals on our campuses including a main dish, a side, drink and dessert

Our support for you

• Family-owned, private company based in Hershey, Pa.
• Direct access to your supervisory team
• Incentivized career paths and tuition reimbursement
• On-the-job training and continuing education
• Employee assistance program for you and your family
• Co-worker Foundation (grants for in time of need)
• Helping Hand interest-free loans

Ask your Employment Specialist during your interview for details on any of our coworker centered benefits and incentives.

Wellness Secretary Responsibilities

• Handles telephone calls directing them to the appropriate person or level of service.
• Assists nursing team with physician orders review and ensures that the nurse reviews and counter-signs all physician orders in a timely manner.
• Compares physician’s orders with QuickMAR, makes corrections and follows up with pharmacy as needed to ensure accuracy.
• Calls physician offices to request routine needs, resolve confusion and schedule appointments (including health visits in the facility)
• Prepares Physician Office Visit paperwork.
• Tracks due dates for nursing documentation and prepares documentation packets on appropriate residents.

Wellness Secretary Requirements

• Medical office assistant certification or be able to complete a Country Meadows training program.
• Demonstrates good organization skills, flexibility and ability to work independently in a fast-paced setting.
• Demonstrates effective communication and customer service skills.
• Computer knowledge of Microsoft Office, including Word, Excel and e-mail. Willingness and ability to learn QuickMAR computer software.
• High school diploma or GED
• Have the ability to understand and speak English at a level which allows the safe, efficient performance of the job.

About Country Meadows

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.

EOE