Business Office Manager

Lifesong Hospice; Bethlehem (Northampton County); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

PayActiv On-Demand Pay

Medical insurance

Vision & Dental

401(k) with company match

Paid time off

Holidays

Life insurance

Disability insurance

Wellness reimbursements

Meal allowance

Job summary

Country Meadows is seeking a Business Office Manager to maintain an organized, professional business office supporting our community's daily operations. You will prepare resident statements, manage billing, payroll-related tasks, and benefits administration, with a strong focus on accuracy and confidentiality.

The role offers full-time hours, weekend one per month, and a comprehensive benefits package including medical, vision, dental, and a 401(k) match.

Qualifications

• Prior business office experience in a skilled nursing facility is required.
• High school diploma or GED is required.
• Experience with resident billing, accounts payable, payroll processing, and maintaining financial and personnel records preferred.
• Familiarity with skilled nursing facility billing practices, census management, and related administrative procedures.
• Strong organizational skills and exceptional attention to detail.
• Ability to maintain confidentiality and handle sensitive financial and personal information appropriately.
• Proficiency in computer applications and the ability to learn and navigate facility-specific software and systems.
• Strong communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and work independently while collaborating with campus leadership.

Responsibilities

• Prepare and distributes monthly statements for each resident using the billing system.
• Receive, distribute, code and process all facility accounts payable invoices.
• Deposit certain facility revenues in the bank.
• Maintain current and closed resident files according to company policy and regulatory guidelines.
• Preserve accurate and up-to-date current and closed co-workers’ files and personnel records according to company policy and regulatory guidelines.
• Process bi-weekly facility payroll according to established deadlines and company policy.
• Assist with maintaining accurate daily census in the SOS system, including resident units and number of persons in and out of the building.
• Greet visitors, prospective co-workers and residents courteously; answers calls and messages as needed.

Skills

Organizational skills

Attention to detail

Confidentiality

Communication skills

Education

High school diploma or GED

Job description

Description

As a Business Office Manager at Country Meadows, you will play an essential role in maintaining an organized, professional, and efficient business office to support the smooth operation of our community. Your responsibilities will include preparing and distributing monthly resident statements, maintaining accurate resident and employee records, tracking resident charges, performing billing functions, processing payroll-related tasks, and assisting with benefits administration.

Annual salary is $60,320, with the opportunity for up to an additional $4,000/year in bonus potential and comes with an excellent benefits package, generous PTO and company match 401(k).

• Full-time 9:00am-5:00pm
• This position requires working 1 weekend a month and every 4th holiday

Our investment in you:

• Competitive pay with the opportunity to earn more based on experience
• Length of service bonus awards
• PayActiv On-Demand Pay – Work today, get paid tomorrow
• Comprehensive benefits including Highmark Blue Shield for medical
• Excellent vision and dental
• 401(k) retirement plan with company match
• Generous paid time off and roll over of unused time
• Paid holidays including your birthday and a Personal Day of Meaning
• Supplemental life insurance
• Company-paid short-term disability
• Supplemental short- and long-term disability plans
• Family and medical leave
• Paid bereavement and jury duty leave
• Wellness reimbursement incentives
• $2 meals on our campuses including a main dish, a side, drink and dessert

Our support for you:

• Family-owned, private company based in Hershey, Pa.
• Direct access to your supervisory team
• Incentivized career paths and tuition reimbursement
• On-the-job training and continuing education
• Employee assistance program for you and your family
• Co-worker Foundation (grants for in time of need)
• Helping Hand interest-free loans

Business Office Manager Responsibilities:

• Prepare and distributes monthly statements for each resident using the billing system.
• Receive, distribute, code and process all facility accounts payable invoices.
• Deposit certain facility revenues in the bank
• Maintain current and closed resident files according to company policy and regulatory guidelines.
• Preserve accurate and up-to-date current and closed co-workers’ files and personnel records according to company policy and regulatory guidelines.
• Process bi-weekly facility payroll according to established deadlines and company policy.
• Assists with maintaining accurate daily census in the SOS system, including resident units and number of persons in and out of the building.
• Greet visitors, prospective co-workers and residents courteously. Answers incoming phone calls and call bells courteously and positively; directs calls, answers basic questions, and takes clear and accurate messages as needed.

Business Office Manager Requirements:

Prior Business Office experience in a skilled nursing facility is required.

High school diploma or GED required.

Experience with resident billing, accounts payable, payroll processing, and maintaining financial and personnel records preferred.

Familiarity with skilled nursing facility billing practices, census management, and related administrative procedures.

Strong organizational skills and exceptional attention to detail.

Ability to maintain confidentiality and handle sensitive financial and personal information appropriately.

Proficiency in computer applications and the ability to learn and navigate facility-specific software and systems.

Strong communication, customer service, and problem-solving skills.

Ability to manage multiple priorities, meet deadlines, and work independently while collaborating with campus leadership.

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.