Wellness Sales & Guest Experience Associate

Massage Envy; Myrtle Beach (SC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Healthcare benefits

Matching 401(k)

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

In-depth training

Free massage or skincare service each月

25-40% off products

Job summary

Massage Envy Grande Dunes in Myrtle Beach is hiring a Customer Service / Sales Associate to support clients with Total Body Care services. You will greet guests, schedule services, educate clients about the Wellness Program, and drive bookings while delivering outstanding service.

Benefits include healthcare, 401(k), PTO, a flexible schedule, and monthly free massage or skincare service. You will receive in-depth product and service training, with competitive base pay of $14/hour plus bonuses,

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Sales

Communication

Multitasking

Education

High school diploma

Job description

Massage Envy Grande Dunes in Myrtle Beach is hiring a Customer Service / Sales Associate to support clients with Total Body Care services. You will greet guests, schedule services, educate clients about the Wellness Program, and drive bookings while delivering outstanding service.

Benefits include healthcare, 401(k), PTO, a flexible schedule, and monthly free massage or skincare service. You will receive in-depth product and service training, with competitive base pay of $14/hour plus bonuses,