Wellness & Retail Sales Associate – Customer Care

Massage Envy; Charleston (SC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay & bonuses/commiss

Employer-paid healthcare for full-time

Paid time off

Referral bonus program

Flexible schedule

Training

Free massage or skincare service

Product discount

Job summary

Massage Envy in Charleston, SC is seeking a friendly, customer-focused team member to join our wellness-oriented retail environment. You will greet guests, educate on services, and book appointments while driving homecare product sales.

The position offers hourly pay of $13.00–$16.00 plus bonuses and commissions, along with benefits for full-time staff, paid time off, and a flexible schedule. Training and a supportive team amplify growth and guest satisfaction.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Math skills

Multitasking

People skills

Job description

Massage Envy in Charleston, SC is seeking a friendly, customer-focused team member to join our wellness-oriented retail environment. You will greet guests, educate on services, and book appointments while driving homecare product sales.

The position offers hourly pay of $13.00–$16.00 plus bonuses and commissions, along with benefits for full-time staff, paid time off, and a flexible schedule. Training and a supportive team amplify growth and guest satisfaction.