Wellness Sales Associate: Client Care & Growth

JEM Wellness Brands; Sandy Springs (GA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Bonuses

Medical insurance

Vision, Dental

401(k) retirement plan

PTO

Pet insurance

Flexible schedule

Training

Employee assistance

Product discounts

Career advancement

Job summary

Massage Envy in Sandy Springs, GA is hiring for a front-line team member focused on total body care. Your role includes delivering outstanding customer service, helping clients understand services, and promoting the Wellness Program while booking future visits and homecare retail purchases.

You will support clinic flow with greetings, calls, emails, and scheduling. Ideal candidates bring retail or sales experience, strong math and computer skills, and excellent people skills to build lasting

Qualifications

• Must be 18 years or older.
• Have a high school diploma (or equivalent) and previous retail or sales experience preferred.
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Multitasking

Math skills

Computer skills

People skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Massage Envy in Sandy Springs, GA is hiring for a front-line team member focused on total body care. Your role includes delivering outstanding customer service, helping clients understand services, and promoting the Wellness Program while booking future visits and homecare retail purchases.

You will support clinic flow with greetings, calls, emails, and scheduling. Ideal candidates bring retail or sales experience, strong math and computer skills, and excellent people skills to build lasting