Wellness Retail Lead | Customer Experience & Growth

The Vitamin Shoppe; Silver Spring (MD); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Generous employee discount

Nationwide gym and insurance discounts

Nationwide Pet Insurance

Tickets at Work/Working Advantage

Professional Growth Opportunities

Comprehensive medical, dental, vision

VS Thrive Wellness program

Monthly bonus/incentive program

401(k) Retirement Plan

Transportation/Commuter Benefits

Paid time off

Job summary

The Vitamin Shoppe in Silver Spring, MD is seeking a Retail Key Holder – Full-Time to lead daily operations, greet customers, and drive sales while delivering an exceptional in-store experience.

You will support the Store Manager, act as Manager On Duty in their absence, process transactions, ensure shelves are stocked and priced, and share product knowledge through continuous learning. Generous employee discounts and growth opportunities await.

Qualifications

• High school diploma or equivalent.
• Flexible schedule including holidays, weekends, locations as needed by business.
• Ability to lead and support management while delivering strong customer service.
• Willingness to learn product knowledge and assist customers.

Responsibilities

• Directly support the Management Team and execute with excellence.
• Achieve and exceed daily sales and productivity goals while supporting others.
• Act as Manager On Duty in the absence of Store Manager & Assistant Manager.
• Process customer transactions and merchandise shelves, price products.
• Build product knowledge through continuous learning activities.
• Collaborate with Health Enthusiasts team to enhance customer experience.
• Maintain store upkeep, follow loss prevention standards, and keep shelves stocked and priced.
• Perform additional duties as required.

Skills

Customer engagement

Sales

Leadership

Education

High school diploma

Job description

The Vitamin Shoppe in Silver Spring, MD is seeking a Retail Key Holder – Full-Time to lead daily operations, greet customers, and drive sales while delivering an exceptional in-store experience.

You will support the Store Manager, act as Manager On Duty in their absence, process transactions, ensure shelves are stocked and priced, and share product knowledge through continuous learning. Generous employee discounts and growth opportunities await.