Wellness & Recovery Specialist - New Gym Opening!

EōS Fitness; Bradenton (FL); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free membership for you and a family

Daily Pay available

401(k) with company matching

Group health, dental, vision

Employee referral program

Sophia Learning for personal education

Discounted PT & merchandise

Descripción de la vacante

EōS Fitness is opening a new location and seeks a Wellness & Recovery Specialist to lead the care of all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. You will ensure safety, cleanliness, and outstanding member experiences, educating guests on services and enforcing access policies.

The role emphasizes front-line service, teamwork, and adherence to core values. Hourly pay is offered with competitive benefits and growth opportunities at this new facility.

Formación

• Ability to multitask while engaging with members in a fast-paced environment.
• Strong communication skills to convey issues and operational needs to management.
• Excellent interpersonal skills with a customer-focused attitude.

Responsabilidades

• Assist and educate members on Refresh & Recovery services.
• Follow and lead safety protocols to prioritize health and safety.
• Enforce membership compliance for access to amenities.
• Monitor saunas and recovery rooms to ensure quality member experience.
• Identify equipment or technical issues and report to Operations Manager.
• Ensure equipment is functional, clean, and accessible to members.
• Conduct daily audits of equipment functionality and cleanliness.
• Audit pool and sauna temperatures and functionality during shifts.
• Maintain organization by returning equipment to proper areas.
• Support front desk staff to ensure smooth operations and member satisfaction.

Conocimientos

Multitasking

Communication

Interpersonal skills

Weekend/evening work

Willing to learn

Wellness passion

Customer service

CPR/AED

Background check

Core values

Descripción del empleo

Wellness & Recovery Specialist - New Gym Opening!

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

EōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. The Wellness & Recovery Specialist focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure superior experience of a member. Key responsibilities include cleanliness, and organization of all amenities, identifying equipment issues, and coordinating with managers to ensure smooth operations.

Responsibilities and Duties:

• Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings.
• Follow and lead safety protocols to prioritize the health and safety of both team members and members.
• Enforce membership compliance by ensuring members have the correct membership level to access amenities.
• Monitor saunas and recovery rooms to ensure quality member experience by maintaining clean floors, stocked towels, appropriate lighting, and comfortable music levels.
• Identify equipment or technical issues for EGYM and Tank amenities and communicate concerns to the Operations Manager for resolution.
• Ensure all equipment is functional, clean, and equally accessible to members, promoting fair usage.
• Conduct daily audits of equipment functionality and cleanliness during weekly walks for all amenities, addressing any concerns promptly.
• Regularly audit pool and sauna temperatures, functionality, and cleanliness during shift walks, and report any issues.
• Maintain overall organization by ensuring equipment is returned to appropriate areas after use.
• Support front desk staff as needed to ensure smooth operations and member satisfaction.

Qualifications:

• Ability to multitask while effectively engaging with members in a fast-paced environment.
• Strong communication skills, able to clearly convey issues and operational needs to management.
• Excellent interpersonal skills with a customer-focused attitude.
• The ability and willingness to work weekends, evenings and holidays as needed.
• Willing to learn about the different Refresh & Recovery services we offer.
• Passionate about health and wellness.
• Customer service experience preferred.
• CPR/AED certification required within 30 days of hire.
• Must successfully pass Background Check.
• And, of course, someone who embraces our Core Values!

#Customerservicejobs #Fitnessopportunity

Hourly Pay Range

$15 - $16 USD

Benefits and Perks:

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered - access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.*
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
• 401(k) + Company matching!*
• Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCAA policy, click HERE .

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at [e-mail] or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.