Wellness Programs Coordinator — Medical Office

ADP, Inc.; Pinehurst (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Pinehurst Medical Clinic (PMC) is seeking a Wellness Program Assistant to support the Wellness and Chronic Care Management teams with clerical duties across multiple locations. You will schedule patient appointments, coordinate the health coach’s calendars, answer telephones, manage mail and medical records, and screen patients and visitors as needed.

Ideal candidates have a high school diploma or GED (or equivalent) and 1–2 years of medical office experience.

Qualifications

• Education: High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience: One to two year experience in a medical office setting is preferred.
• Shift: Day Shift (Monday through Friday) no weekends or holidays
• Pay Type: Hourly (Non-Exempt)

Responsibilities

• Schedules patient appointments in a professional, businesslike and courteous manner.
• Maintains and coordinates the health coach’s schedules, having a thorough knowledge of program components and practices.
• Answers telephones and returns calls in a timely manner, taking messages, handling requests and providing accurate information as necessary.
• Handles mail, paperwork via fax, and medical records, assuring accuracy and completeness.
• Screens patients and visitors as needed.
• Inquire on wellness benefits available to patients with commercial insurance.
• Assures patients are processed in a timely, courteous, and helpful manner.
• Assists with various reporting needs associated with the ACO.
• Performs other duties as assigned.

Education

High school diploma or GED

Job description

Pinehurst Medical Clinic (PMC) is seeking a Wellness Program Assistant to support the Wellness and Chronic Care Management teams with clerical duties across multiple locations. You will schedule patient appointments, coordinate the health coach’s calendars, answer telephones, manage mail and medical records, and screen patients and visitors as needed.

Ideal candidates have a high school diploma or GED (or equivalent) and 1–2 years of medical office experience.