Wellness Navigator

Power Wellness; Rolla (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Matching

Pet Insurance

Employee Assistance Program

Fitness Membership

Job summary

Power Wellness is seeking a Wellness Navigator at The Centre Powered by Phelps Health in Rolla, MO. You will provide leadership to fitness staff, oversee medically integrated programs, and ensure high quality standards across the center.

The role collaborates with physicians and outreach, maintains participant records in PowerForce, and drives program growth while delivering personalized exercise plans.

Qualifications

• Bachelor's degree in health-related field required.
• Minimum 1 year of supervisory experience preferred.
• Minimum 2 years of experience in fitness/wellness industry preferred.
• CPR/AED certification required within 90 days of hire.
• Nationally recognized NCCA accreditation required.
• ACSM CEP or RCEP preferred.
• Excellent interpersonal and communication skills; positive service orientation.
• Ability to multi-task and maintain professionalism; proficient computer skills.

Responsibilities

• Provide leadership, direction and oversight to fitness staff and trainers in medically integrated programs.
• Oversee physician approval, clearance procedures, and pre/post-program assessments.
• Develop, implement and maintain provider and clinician outreach.
• Maintain participant accounts in PowerForce and document referrals and outreach.
• Serve as liaison among center and referral sources; participate in Medical Advisory Committee as needed.
• Assist in transitioning participants to membership after program completion.
• Achieve budget and volume goals for medically integrated programs.
• Provide customized exercise programs based on assessments and referrals.
• Ensure accurate data input during pre/post assessments by the Fitness Team.
• Prepare participant summary reports for referring providers and Power Wellness.
• Respond to member feedback with professionalism.
• Perform duties of Fitness Specialist/Personal Training when needed.
• Encourage staff growth through training and performance feedback.
• Lead regular staff meetings and adapt schedules as needed.
• Maintain knowledge of emergency and safety procedures.

Skills

Leadership

Supervisory experience

Interpersonal skills

Communication skills

Computer skills

Education

Bachelor's degree in health-related field

Master's degree preferred

Tools

PowerForce

Job description

Phelps Health, 1200 Holloway Street, Rolla, Missouri, United States of America

Job Description

Position Title: Wellness Navigator
Location: The Centre Powered by Phelps HealthType: Full Time

-Medical, Dental and Vision Insurance

- Paid Days Off (ETO)

- 401(k) Plan with Company Matching

- Pet Insurance

- Employee Assistance Program

- Complimentary Fitness Membership for You and a Member of Your Household

Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at The Centre Powered by Phelps Health. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the‑art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.

The purpose of the Wellness Navigator is to provide leadership in administering and maintaining high quality standards for all aspects of medically integrated programs.

Essential Duties and Responsibilities:
1. Provide leadership, direction and oversight to fitness staff and personal trainers as it relates to medically integrated programs.
2. Oversee, ensure compliance, and actively participate with all physician approval and clearance procedures, pre- and post-program assessments, and medically integrated programs.
3. Work collaboratively to develop, implement and maintain monthly provider and clinician outreach.
4. Keep all participant accounts up to date in PowerForce. Must document ALL referrals and provider/clinician outreach in PowerForce.
5. Serve as a communications liaison among center and referral sources; serve on the Medical Advisory Committee as needed.
6. Work with center membership team to assist in the transition of participants to membership following completion of program.
7. Achieve volume and financial budget expectations for medically integrated programs.
8. Ensure that all medically integrated program participants are provided with a customized exercise program based on assessment results and appropriate communication with referral sources.
9. Ensure best practices for data input are being performed during the pre-assessment and post-assessment by the Fitness Team for accurate outcomes.
10. Responsible for providing participant summary reports for the referring healthcare provider and Power Wellness.
11. Respond to member feedback with a high level of professionalism.
12. Have the ability to perform all the duties outlined in the Fitness Specialist and Personal Training job description as needed.
13. Encourage employee professional growth through training, supervision, empowerment, continuous performance management and feedback.
14. Provide regular feedback, write, and conduct interim and annual performance reviews.
15. Conduct and/or participate in regularly scheduled staff meetings.
16. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
17. Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS.
18. Other duties as assigned.

Qualifications:
- Bachelor's degree from a 4-year college or university in a health-related, exercise science, kinesiology, or physical education major required. Master's degree preferred.
- Minimum 1 year of supervisory experience preferred.
- Minimum 2 years of experience in the fitness/wellness industry required, preferably in a fitness facility.
- CPR/AED certification required within 90 days of hire.
- Nationally recognized NCCA accredited certification required.
- ACSM certification as Certified Clinical Exercise Physiologist (CEP) or Registered Clinical -Exercise Physiologist (RCEP) preferred.
- Must possess excellent interpersonal and communication skills, and the ability to work with members in a positive, service-based manner.
- Ability to multi-task and maintain a controlled and professional demeanor.
- Proficient computer skills.

We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.

Integrity * Excellence * Humanity * Passion * Creativity * Humility

Phelps Health, 1200 Holloway Street, Rolla, Missouri, United States of America