Wellness Front Desk Sales Pro | Flexible Hours

Massage Envy; Rock Hill (SC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Sign-on Bonus

Healthcare for full-time

401(k) matching

Paid time off

Referral program

Employee assistance program

Flexible schedule

Free monthly service

Product discounts

Job summary

Massage Envy Rock Hill is seeking team members who deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and support daily clinic flow while building a loyal client base in-person and via outreach.

Prior retail or sales experience is preferred, and strong math and computer skills help you multitask in a friendly environment. We offer employer-paid healthcare for full-time staff, a flexible schedule, and monthly employee perks

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Sales experience

Math skills

Computer skills

People skills

Tools

POS system

Job description

Massage Envy Rock Hill is seeking team members who deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and support daily clinic flow while building a loyal client base in-person and via outreach.

Prior retail or sales experience is preferred, and strong math and computer skills help you multitask in a friendly environment. We offer employer-paid healthcare for full-time staff, a flexible schedule, and monthly employee perks