Wellness Front Desk Associate

Dunwoody-Country-Club-; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Dunwoody Country Club in Atlanta, GA, seeks a Front Desk Customer Service professional to greet members, manage reservations, and support dining service. This on-site role emphasizes hospitality, accuracy, and teamwork within a high-standard private club environment.

The position offers flexible hours and commission-based earnings, with opportunities to grow within a member-focused venue that values exceptional service and integrity.

Qualifications

• Strong interpersonal and communication skills.
• Commitment to working scheduled shifts.
• Integrity, excellent moral standards and high work ethic.

Responsibilities

• Acknowledge members/guests and meet or exceed their expectations.
• Efficiently serve food and drinks in a friendly and courteous manner.
• Follow the club's service standards and training manual.
• Take food and beverage orders and communicate clearly with coworkers.
• Understand and relay preparation and service of menu items.
• Stock and maintain service stations with necessary items.
• Polish silverware, glassware and china to club standards.
• Seat guests in the absence of the host/manager.
• Attend pre-service training and adhere to uniform policy.
• Perform other duties as assigned by the manager on duty.

Skills

Front desk customer service

Interpersonal skills

Communication skills

Integrity

Attention to detail

Teamwork

Positive attitude

Job description

Join Our Team at Dunwoody Country Club!Do you have an outgoing personality and are you a looking for an exciting Customer Service opportunity at a Fitness Center? Dunwoody Country Club, a premier private country club nestled in the beautiful suburbs of Atlanta, is hiring! Spread across over 200 pristine acres, our club features a spacious 2,900 sq. ft. wellness center equipped with state-of-the-art workout facilities.Why Dunwoody Country Club?At Dunwoody Country Club, we pride ourselves on our member-centric approach and commitment to excellence. Our culture is built on customized training programs, exceptional hospitality, and unwavering service standards. Our enthusiastic and professional team is dedicated to providing the best possible experience for our members.What We ExpectWe are looking for a dynamic and professional Front Desk Customer Service individual. The ideal candidate will have a positive and outgoing attitude, excellent customer service skills, possess integrity, excellent moral standards, high work ethic, attention to detail, and the ability to work independently while also being in a team environment.In turn, you will be provided with flexible working hours, state-of-the-art equipment and facility, and a supportive team, managers, and members. This is an onsite-only and commission-based position.Key ResponsibilitiesAs a Front Desk Customer Service member at Dunwoody Country Club, you will:Acknowledge members/guests and meet or exceed their expectations. Have an acute awareness of all table flow and timing throughout one's shift. Foresee and troubleshoot problems before they occur.Efficiently serve food and drinks in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training manual (perfect service map).Take food and beverage orders and be able to communicate both verbally and in writing the content of the orders with co-workers; taking to-go orders via phone when needed.Understand and repeat preparation and service of food and beverage menu items.Knowledgeable of all food and alcoholic/non-alcoholic beverage service methods employed at the Club.Stock and maintain service stations and/or assigned area with silverware, china, sugar, creamers, tea box, iced tea and coffee, etc. as described in the station setup sheet.Polish and set silverware, glasses, base plates and china according to club standards.Fold napkins, polish brass and silver items, manicure tables and environment.Seat guests in the absence of the host/manager.Attend pre-service training (line-up meeting).Adherence to Club’s uniform and grooming policy.Perform other appropriate duties as assigned by manager on duty.Additional InformationThis is an on-site, commission-based position with flexible hours. Reliable transportation is essential. If candidates are not within a reasonable commuting distance, they should plan to relocate to a nearby area before starting work.Apply Today!If you are dedicated to providing exceptional service, we would love to hear from you. Join our team at Dunwoody Country Club and help our members achieve their wellness goals in a supportive and professional environment.RequirementsTo be successful in this role, you should have:Strong interpersonal and communication skills.Commitment to working scheduled shifts.Integrity, excellent moral standards, high work ethic, attention to detail, and the ability to work independently while also being a team player.