Wellness Department Clerk — Customer Experience

Jimbo's; Carlsbad (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discount 20%

Quarterly Bonus

Birthday Bonus

Job summary

Jimbo's is seeking a friendly, customer-focused team member for our Wellness Department in Carlsbad. You will assist customers with inquiries, returns, and special orders while maintaining a clean, well-stocked department and engaging with shoppers about vitamins, supplements, and natural health products.

The role emphasizes strong communication, product knowledge, and the ability to work in a fast-paced retail setting. Reliability and a willingness to learn are essential.

Qualifications

• Previous customer service experience preferred.
• Ability to read product labels and UPC codes.

Responsibilities

• Proactively assist customers with inquiries, returns, and special orders.
• Maintain Wellness Department by stocking, facing, rotating, and merchandising.
• Explain product benefits and educate customers on vitamins/supplements and health & beauty aids.

Skills

Customer Service

Communication

Product knowledge

Job description

Jimbo's is seeking a friendly, customer-focused team member for our Wellness Department in Carlsbad. You will assist customers with inquiries, returns, and special orders while maintaining a clean, well-stocked department and engaging with shoppers about vitamins, supplements, and natural health products.

The role emphasizes strong communication, product knowledge, and the ability to work in a fast-paced retail setting. Reliability and a willingness to learn are essential.