Wellness & Customer Experience Associate

Whole Foods Market; University Place (WA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market in University Place, WA is hiring a Team Member for the Whole Body department. Provides courteous, friendly, and efficient customer service, stocks nutritional supplements and body care, and creates attractive displays.

You will follow SOPs, support store programs, and ensure health and safety regulations. No prior retail experience required; must be able to lift 50 pounds and work flexible shifts including nights and weekends.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to sell proactively.
• Strong communication skills and willingness to work as part of a team.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing all learning checklists and training materials.
• Supports national, regional and store programs.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Performs other duties as assigned by store, regional, or national leadership.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment according to rules.
• Performs opening, mid, and closing duties; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Customer service

Sales techniques

Team player

Attention to detail

Communication

Job description

Whole Foods Market in University Place, WA is hiring a Team Member for the Whole Body department. Provides courteous, friendly, and efficient customer service, stocks nutritional supplements and body care, and creates attractive displays.

You will follow SOPs, support store programs, and ensure health and safety regulations. No prior retail experience required; must be able to lift 50 pounds and work flexible shifts including nights and weekends.