Wellness Concierge & Customer Experience Specialist

Icebox Cryotherapy Studios; Columbia (SC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Also, additional perks!

Training provided

Employee discount

Complimentary Icebox Membership

Flexible schedule

Job summary

Icebox Cryotherapy Studio in Columbia is seeking a dynamic Wellness Coordinator for a part-time role. You will deliver excellent client experiences, educate clients on services, and embody Icebox's customer service philosophy in a health-focused environment.

The ideal candidate is health-minded, energetic, able to multi-task, and comfortable working in a team. Responsibilities include maintaining studio cleanliness, promoting services, and providing top-tier customer service to our diverse

Qualifications

• Strong work ethic, integrity, and professional demeanor.
• Solid verbal and written communication skills.
• Ability to multi-task and manage client concerns.
• Ability to work and function in a team environment.
• Health & Fitness-minded people strongly preferred.
• High energy and motivated personality.
• Punctual, reliable, and excels in time management.
• Ability to lift 50 lbs.

Responsibilities

• Ensure ICEBOX branding and culture through consistency and continuity in all actions.
• Create relationships with clients to further personalize their experience.
• Promote and educate clients on company products and culture.
• Provide and maintain the highest level of customer service.
• Proactively attend to clients to ensure quality customer service.
• Answer customer queries regarding services.
• Recommend & select services and packages.
• Maintain the cleanliness of the studio.

Job description

Icebox Cryotherapy Studio in Columbia is seeking a dynamic Wellness Coordinator for a part-time role. You will deliver excellent client experiences, educate clients on services, and embody Icebox's customer service philosophy in a health-focused environment.

The ideal candidate is health-minded, energetic, able to multi-task, and comfortable working in a team. Responsibilities include maintaining studio cleanliness, promoting services, and providing top-tier customer service to our diverse