Wellness Concierge & Client Experience Lead

Icebox Cryotherapy Studios; Atlanta (GA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Additional perks

Training provided

Employee discount

Complimentary Icebox Membership

Flexible schedule

Paid time off

Free uniforms

Job summary

Icebox Cryotherapy Studios is seeking a dynamic Wellness Coordinator for a part-time role at our Buckhead location. You will exemplify Icebox's customer service philosophy, educate clients on services, and deliver an exceptional experience for every guest who walks through the door.

The ideal candidate has a passion for health and fitness, strong communication skills, and the ability to multitask in a fast-paced studio environment.

Qualifications

• Professional demeanor and strong work ethic required.
• Excellent verbal and written communication skills.
• Ability to multitask and manage client concerns.
• Team-oriented with collaborative mindset.
• Health and fitness-minded preferred.
• Energetic, motivated personality.
• Strong time management and punctuality.
• Ability to lift 50 lbs.

Responsibilities

• Ensure ICEBOX branding and culture through consistency and continuity in all actions.
• Create relationships with clients to further personalize their experience.
• Promote and educate clients on company products and culture.
• Provide and maintain the highest level of customer service.
• Proactively attend to clients to ensure quality customer service.
• Answer customer queries regarding services.
• Recommend & select services and packages.
• Maintain the cleanliness of the studio.

Skills

Professional demeanor

Verbal & written communication

Multi-tasking

Team player

Health & fitness minded

High energy

Time management

Punctual

Physical ability 50 lbs

Job description

Icebox Cryotherapy Studios is seeking a dynamic Wellness Coordinator for a part-time role at our Buckhead location. You will exemplify Icebox's customer service philosophy, educate clients on services, and deliver an exceptional experience for every guest who walks through the door.

The ideal candidate has a passion for health and fitness, strong communication skills, and the ability to multitask in a fast-paced studio environment.