Wellness Coach Supervisor

The Salvation Army USA Western Territory; Coeur d'Alene (ID); On-site; USD 42,000 - 65,000; Full time

Job summary

The Salvation Army USA Western Territory seeks a Wellness Coach Supervisor at the Kroc Center in Coeur d'Alene to coordinate wellness and athletic programs and supervise Wellness staff. You will also focus on customer relations and ensure high quality service for members and guests.

Ideal candidates hold a Bachelor's degree or equivalent experience, CPR/First Aid certification, and demonstrated supervisory skills, with strong English communication and an ability to manage multiple tasks

Qualifications

• Bachelor's degree or equivalent experience with 2+ years preferred.
• Current First Aid, CPR and AED required; instructor cert preferred.
• Leadership and supervisory capabilities with a positive attitude.

Responsibilities

• Supervise wellness coaches and staff.
• Coordinate wellness and athletic programs and customer relations.
• Assist in equipment research, review and selection.
• Maintain wellness equipment inventory and scheduling.
• Lead coaching meetings and workshops with all Wellness Coaches.
• Oversee member retention programs and nutrition programming.
• Train staff in coaching and customer service.
• Act as department liaison during Wellness Manager absence.
• Attend community events as needed.
• Maintain confidentiality and professional conduct.

Skills

Wellness coaching

Supervisory experience

Leadership

Customer service

Communication (English)

Microsoft Office

Driver's license

Education

Bachelor's degree or equivalent experience

CPR/First Aid certification

Tools

Microsoft Office

Job description

Description

Position Summary

The Wellness Coach Supervisor will complete assignments including coordinating wellness and athletic programs, assigned supervisory duties of Wellness staff and customer relations in the Wellness area at The Salvation Army Kroc Center.

Duties and Responsibilities

• Supervise wellness coaches
• Complete personal coaching appointments as necessary.
• Assist the Wellness Manager in equipment research, review and selection.
• Supervise the maintenance of the Wellness equipment inventory.
• Schedule quarterly coaching meetings and workshops with all Wellness Coaches.
• Supervise and implement member retention programs and software.
• Supervise implementation and growth of nutrition programming.
• Train wellness staff in personal coaching and customer service.
• Serve as department point of contact during absence of Wellness Manager.
• Supervise daytime Wellness Attendants
• Recommend changes and improvements to the Wellness Manager
• May be asked to attend and staff trade shows and other community events
• Maintain confidentiality
• All other duties as assigned

General Qualifications and Proficiencies

• Bachelors Degree in a relevant field, or equivalent experience, with 2+ years of experience preferred.
• Current First Aid, CPR and AED required, instructor certification preferred.
• Certifications in the field of Fitness and Health are desirable.
• Leadership skills, problem solving capabilities, and the ability to maintain a positive attitude at all times while interacting with Kroc employees, guests, and the general public.
• Demonstrated supervisory experience is preferred.
• A passionate desire to contribute to the ongoing development of innovative and excellent fitness, wellness, and athletic programs offered at the RJKCCC.
• Teaching or coaching experience in the area of fitness, health, and athletics is desirable.
• Tournament organization, sports team management, experience is desirable.
• Fitness, health, and athletics experience with people of various ability levels and various age groups, infants through senior citizens, is desirable.
• Certifications and work or personal experience relating to other programming areas, such as aquatics, that are offered at the RJKCCC is desirable.
• Excellent organizational skills and the ability to carry out multiple tasks efficiently and accurately.
• Computer and Microsoft Office skills required.
• Must be able to read, write and communicate in English with strong oral and written communication skills.
• Valid Driver's License and insured transportation.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects and reach overhead.
• Ability to lift and carry 50 lbs.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.