Wellness Coach - Part-Time Member Experience Advocate

YMCA of NorthWest North Carolina; King (NC); On-site; USD 13,000 - 18,000; Part time

Job summary

YMCA of Northwest North Carolina is seeking a Part-Time Wellness Coach at Stokes Family YMCA in King, NC 27021. You will lead uFit sessions, engage new and existing members, and support a welcoming wellness environment.

Responsibilities include guiding training, maintaining safety, scheduling follow-ups, and collaborating with the Member Experience team to foster healthy lifestyle habits while upholding YMCA values.

Qualifications

• High school diploma or GED; college degree preferred (exercise science, physical education, exercise psychology or related field)
• Computer skills and ability to learn appropriate computer programs related to the position
• Ability to lift 50 pounds
• Excellent customer service skills
• Strong member engagement skills; outgoing personality and a desire to be helpful to others
• Must be able to stand for the majority of shift
• Current certification in CPR/First Aid/AED/Oxygen administration or obtain certification within 30 days of hire
• Other YMCA-required training and certifications, as applicable

Responsibilities

• Perform new member uFit sessions in accordance with YMCA protocol. This could include instructing members in training procedures and exercise techniques.
• Provide individual supervision and encouragement during new members’ uFit sessions.
• Track new members in their wellness program and schedule follow up appointments.
• Assist all members on equipment, answering questions and demonstrating proper use.
• Ensure health / medical consent form is properly completed prior to a scheduled appointment; ask member about any health concerns as they may be related to exercise program recommendations.
• Remain alert to the overall activity in the wellness center, enforcing wellness center policies and guidelines.
• Maintain a clean and safe exercise environment.
• Report equipment problems to Wellness Director and place “out of service” signs according to YMCA protocol.
• Know and follow YMCA policies and emergency procedures.
• Refrain from endorsing unproven regimens; avoid medical advice and certain products.
• Communicate daily with Member Experience Representative regarding new member appointments; schedule and reschedule as needed

Skills

Customer service

Member engagement

Communication

Teamwork

Education

High school diploma or GED; college degree preferred

CPR/First Aid/AED/Oxygen certification

Job description

YMCA of Northwest North Carolina is seeking a Part-Time Wellness Coach at Stokes Family YMCA in King, NC 27021. You will lead uFit sessions, engage new and existing members, and support a welcoming wellness environment.

Responsibilities include guiding training, maintaining safety, scheduling follow-ups, and collaborating with the Member Experience team to foster healthy lifestyle habits while upholding YMCA values.