WELLNESS COACH (NIR FAMILY YMCA & MIDTOWN)

YMCA of Southeastern NC; Wilmington (NC); On-site; USD 17,137 - 21,421; Part time

Benefits offered by this job

Complimentary YMCA Membership

Flexible Scheduling

Professional Development

Retirement Benefits

Employee Resource Groups

Job summary

The YMCA of Southeastern NC is seeking a part-time Wellness Coach at the NIR Family YMCA. The role involves creating a welcoming environment and assisting members in achieving their fitness goals. Key responsibilities include monitoring fitness areas, ensuring safety, and conducting wellness orientations. Ideal candidates should possess strong customer service skills, relevant certifications (CPR, First Aid, AED), and experience in coaching. Benefits include a complimentary YMCA membership, flexible scheduling, and professional development opportunities.

Qualifications

• Must be at least 18 years old; GED preferred.
• Required certifications: CPR, First Aid, AED.
• Ability to work independently and as part of a team.
• Basic computer knowledge.
• Excellent customer service skills.
• At least one year of coaching experience preferred.

Responsibilities

• Build relationships with members and ensure a welcoming environment.
• Monitor fitness areas and assist members with workouts.
• Ensure safety and cleanliness of the facility.
• Confirm and reschedule wellness orientations.
• Participate in team meetings and trainings.

Skills

Customer service skills

Ability to work independently

Teamwork

Basic computer knowledge

Coaching experience

Education

GED preferred

Tools

CPR certification

First Aid certification

AED certification

Job description

Job Title

WELLNESS COACH (NIR FAMILY YMCA & MIDTOWN)

Location

NIR FAMILY YMCA

Position Type

Part Time

Pay Rate

$12.44 - $15.55 per hour

Position Summary

Join a passionate team dedicated to transforming lives through health and wellness. As a Wellness Coach at the YMCA of Southern NC, you will create a welcoming environment, guide members toward healthier lives, and build community connections.

Essential Functions

• Build relationships: greet members, introduce like‑interested individuals, answer questions, and thank members for their participation.
• Monitor fitness areas, provide orientations, assist members with workouts, and check in members for classes.
• Ensure safety: report suspicious activity or potential child abuse and adhere to the code of conduct.
• Maintain cleanliness and organization of the facility, equipment, and supplies, and report maintenance needs.
• Represent the YMCA professionally and maintain a positive public image.
• Wear appropriate dress including closed‑toed shoes, no hats, and a nametag while on duty.
• Know emergency procedures and be able to administer CPR/AED and first aid.
• Supervise and control occupancy and traffic flow on all equipment.
• Confirm and reschedule wellness orientations, make follow‑up calls, and verify appointments.
• Participate in team meetings and trainings; maintain open communication with supervisors.
• Assist in maintaining equipment and reporting breakage or needed replacements.

Physical Demands

• Demonstrate various cardio and strength equipment.
• Perform daily physical tasks including walking, standing, bending, reaching, and lifting a minimum of 45 lbs.

Safety Requirements

• Maintain current CPR and First Aid certifications.
• Respond quickly to emergency situations following established procedures.
• Report all safety incidents and hazards immediately.
• Commit to a safe, clean, hazard‑free environment for staff, members, and participants.
• Perform physical tasks related to safety as required.
• Follow all YMCA safety protocols, OSHA standards, and applicable regulations.

Qualifications

• Must be at least 18 years old; GED preferred.
• Required certifications: CPR, First Aid, AED.
• Ability to work independently and as part of a team.
• Basic computer knowledge.
• Excellent customer service skills.
• At least one year of coaching experience preferred.

Benefits

• Complimentary YMCA Membership
• Flexible Scheduling
• Professional Development
• Retirement Benefits
• Employee Resource Groups

YMCA Competencies

• Mission Advancement: demonstrate commitment to YMCA values and community service.
• Collaboration: work effectively with diverse groups and communicate clearly.
• Operational Effectiveness: make sound judgments, innovate, and enhance member experience.
• Personal Growth: pursue self‑development and maintain up‑to‑date skills.

Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.

The YMCA of Southern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.

Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.