Wellness Center Service Desk Associate (Part-Time)

Bronson Health; South Haven (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Bronson Healthcare in South Haven invites you to join the Wellness Center team as a part-time Service Desk Staff. You will deliver exceptional customer service to members and guests, manage front-desk operations, cafe tasks, and ensure smooth check-in and POS processes in a busy environment.

This role emphasizes welcoming interactions, strong communication, basic computer skills, and the ability to multitask while maintaining a friendly, professional atmosphere.

Qualifications

• High school diploma or GED no longer required for this position.
• BLS/AED certification preferred.
• Ability to welcome and assist people entering the club.
• Warm, professional telephone manner.
• Communicate Wellness Center information clearly, in person or by phone.
• Basic computer skills and good math skills.

Responsibilities

• Provide outstanding customer service at the service desk for members and guests.
• Assist with cafe operations and smoothie preparation.
• Operate check-in and POS computers.
• Answer multiline phone system and relay Wellness Center information.
• Maintain a welcoming, friendly atmosphere and enforce Wellness Center policies.
• Handle end-of-shift cash-outs in a well-lit, climate-controlled area.

Skills

Customer service

Multi-tasking

Verbal communication

Phone etiquette

Basic computer skills

Attention to detail

Tools

POS computers

Check-in systems

Job description

Bronson Healthcare in South Haven invites you to join the Wellness Center team as a part-time Service Desk Staff. You will deliver exceptional customer service to members and guests, manage front-desk operations, cafe tasks, and ensure smooth check-in and POS processes in a busy environment.

This role emphasizes welcoming interactions, strong communication, basic computer skills, and the ability to multitask while maintaining a friendly, professional atmosphere.