Wellness Center Safety & Member Experience Ambassador

YMCA of Greater Brandywine; West Chester (Chester County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free YMCA membership

Health insurance

Paid holidays

PTO

Retirement plan

Training & development

Referral bonuses

Job summary

YMCA of Greater Brandywine in West Chester, PA, is seeking staff to support members in the fitness center and ensure safety and risk management across the area. The role emphasizes friendly, professional service and adherence to YMCA policies.

Responsibilities include conducting orientations, assisting members, maintaining clean facilities, reporting issues, and supporting events while promoting healthy living and community wellbeing.

Qualifications

• Must be 18 years of age or older.
• Strong communication with diverse people.
• Knowledge or experience with basic exercise principles.
• Obtain and maintain new hire certifications within 90 days of hire.

Responsibilities

• Lead Wellness Center Orientations following branch guidelines.
• Assist members in a safe, enthusiastic and courteous manner.
• Be identifiable by staff shirt and nametag; ensure staff presence during hours.
• Maintain facility hygiene and equipment cleanliness; report maintenance issues.
• Support staff with risks management and safety compliance.
• Encourage members to follow safety and hygiene practices and participate in events.

Skills

Effective communication

Basic exercise principles

Customer service

Job description

YMCA of Greater Brandywine in West Chester, PA, is seeking staff to support members in the fitness center and ensure safety and risk management across the area. The role emphasizes friendly, professional service and adherence to YMCA policies.

Responsibilities include conducting orientations, assisting members, maintaining clean facilities, reporting issues, and supporting events while promoting healthy living and community wellbeing.