Wellness Center Program Supervisor

Bay Area Community Services; Hayward (CA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Salary: $90,000 per year

Employer-paid health/dental/life ins.

Vision reimbursement

Children’s healthcare coverage

PTO/Holiday 31 days

403b with matching after 1 year

Job summary

The Hedco Program Supervisor at Bay Area Community Services leads a team and delivers direct service to homeless, forensic or aging clients to promote housing stability and community connection. This role manages administrative, fiscal, and quality improvement functions to support high-quality service provision, accountability, and innovation at the Hedco Wellness Center.

The position requires collaboration with partners, staff supervision, and ongoing compliance with funders, while maintaining

Qualifications

• Associates degree required, BA preferred in a related field.
• Three years of managing teams and progressive administrative, direct service, and leadership skills and experience in the social service field.
• Two years’ experience in behavioral health, rapid rehousing, temporary housing, permanent supportive housing, or shelter services.
• Experience with Coordinated Entry System (CES) and HMIS , Medi-Cal and/or CalAIM
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Responsible for the revene and expense for the Wellness Center Program.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
• Hold direct services teams accountable to providing highest quality services to clients.
• Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
• Assure that services are provided incompliance with all funders, including documentation, grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.
• Consistently assessing program activities and facilities for potential risks and taking steps to address issues promptly.
• Collaborate with program manager, property management and partners operating out of the Hedco location.
• Other duties as assigned.

Skills

Team management

Leadership

Administrative leadership

Quality improvement

Education

Associates degree

BA preferred

Tools

CES

HMIS

Job description

The Hedco Program Supervisor is responsible for leading a team and providing direct service to homeless, forensic or aging clientele so they can stay out of institutional care and stay connected to their communities. This position will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision. BACS’ staff prides itself on doing whatever it takes to find permanent housing for homeless people and the work happens both in the office, or out in the community. This role requires someone who values accountability, trust and innovation. BACS prides itself as non-hierarchical agency with all hands on deck.

Our Hedco Wellness Center serves clients who are requesting assistance with housing, employment, behavioral health, food, healthcare, and more. We help visitors build an individualized wellness plan so they can live lives that are healthy, fun, and active by creating natural supports.

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Responsible for the revene and expense for the Wellness Center Program.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations. If applicable, provide individual and group supervision to interns collecting clinical experience and hours for licensure in their chosen field.
• Hold dierect services teams accountable to providing highest quality services to clients.
• Constantly challenge the status quo and look for opportunities forcontinuous quality improvement and implement systems for CQI.
• Assure that services are provided incompliancewith all funders, including documentation,grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.
• Consistently assessing program activities and facilties for potential risks and taking steps to address issues promptly.
• Collaborate with program manager, property management and partners operating out of the Hedco location.
• Other duties as assigned.

Qualifications

• Associates degree required, BA preferred in a related field.
• Three years of managing teams and progressive administrative, direct service, and leadership skills and experience in the social service field.
• Two years’ experience in behavioral health, rapid rehousing, temporary housing, permanent supportive housing, or shelter services.
• Experience with Coordinated Entry System (CES) and HMIS , Medi-Cal and/or CalAIM
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.

Other requirements:

• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.

Benefits/Perks

• Highly competitive compensation, Program Supervisor: $90,000 per year
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday), increasing with tenure.
• 403b. After 1 year of service BACS Matching contribution

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating more than 70 years of serving Alameda, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. www.bayareacs.org

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER