Wellness Center Operations Coordinator

TSMC - Taiwan Semiconductor Manufacturing Company Limited; Arizona; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health promotion programs

Diverse workplace environment

Job summary

A leading semiconductor manufacturing company is seeking a Wellness Center Operations Coordinator in Phoenix, AZ. This role involves managing daily operations of the on-site clinic, handling financial processes, and promoting health initiatives for employees. Ideal candidates will have a valid RN license and experience in healthcare management. The position requires strong organizational and communication skills, with a focus on supporting employee well-being.

Qualifications

• Minimum of 1 year of experience in clinic administration or healthcare management.
• Experience in budgeting and financial oversight within a healthcare setting.
• Ability to manage multiple priorities effectively.

Responsibilities

• Oversee daily clinic operations and manage resources.
• Handle invoice processing and manage the clinic's operational budget.
• Conduct regular clinic audits to ensure compliance with standards.
• Collaborate with various departments to ensure coordinated health services.
• Design health promotion events that engage employees.

Skills

Organizational skills

Communication skills

Customer-oriented attitude

Project management

Education

Valid Registered Nurse (RN) license

Bachelor’s degree in nursing or related field

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Overview

Wellness Center Operations Coordinator

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a Wellness Center Operations Coordinator, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.

In this pivotal role, you will be responsible for the seamless administrative and operational management of our company's on-site clinic. You will oversee daily clinic functions, financial processes, inter-departmental communications, and lead health promotion initiatives. This position requires a licensed nurse who is passionate about both healthcare administration and direct employee support.

Responsibilities

• Clinic Administration & Management:
  • Oversee and streamline daily clinic operations, ensuring efficiency and high standards of service.
  • Manage clinic resources, including inventory, supplies, and equipment maintenance.
  • Develop and implement clinic policies and procedures to ensure compliance with relevant health regulations.
• Financial Management
  • Handle invoice processing, reimbursement procedures, and manage the clinic's operational budget.
  • Monitor expenditures and identify cost-saving opportunities without compromising quality of care.
• Quality Assurance & Compliance:
  • Conduct regular clinic audits (internal and external) to ensure adherence to internal protocols and external regulatory standards.
  • Maintain accurate and confidential health records.
  • Support the safety department and ensure compliance with relevant occupational health and safety regulations (e.g., OSHA).
• Cross-Departmental Communication & Collaboration:
  • Serve as the primary liaison between the clinic and various internal departments (e.g., HR, Safety, Finance) to ensure coordinated health services and effective communication.
  • Collaborate with external medical providers as needed.
• Health Promotion & Employee Engagement:
  • Proactively design, organize, and execute innovative health promotion events and wellness programs that foster high employee participation and engagement.
  • Provide health-related education to employees on various topics (e.g., first aid, health awareness, wellness practices).
  • Analyze employee health trends and feedback to tailor wellness initiatives that resonate with the workforce.
  • Develop engaging content and materials for health education initiatives, encouraging healthy lifestyle choices.
  • Champion a culture of health and well-being within the company.
• Emergency Response Support:
  • Be an integral part of the corporate Emergency Medical Services (EMS) response team, co-work with the company's emergency response center, providing support and assistance during drills and on-site medical emergencies.
  • Ensure clinic readiness for emergency situations.
• Staff Oversight:
  • Supervise the medical staff team (e.g., occupational health nurses, shift nurses) and oversee day-to-day activities.
  • Counsel employees on medical conditions and help them access medical services.
  • Contribute to the provision of training, advice, health surveillance, vaccinations, and other general occupational health issues.
  • Ensure clinic staff maintain required certifications and stay updated on best practices.

Minimum Qualifications / Requirements

• Education:
  • Valid Registered Nurse (RN) license
• Experiences:
  • Minimum of 1 year of experience in clinic administration, healthcare management, or a similar role.
  • Proven experience in budgeting, invoicing, and financial oversight within a healthcare setting.
  • Demonstrated experience in designing and implementing successful health promotion programs with a focus on employee participation.
  • Familiarity with occupational health regulations and practices.
• Technical Skills:
  • Strong organizational and project management skills with the ability to manage multiple priorities effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with electronic health records (EHR) systems.
  • Sound knowledge of patient documentation systems.
  • Familiarity with US medical systems/resources in Arizona.
• Interpersonal Skills:
  • Highly flexible, proactive, and customer-oriented attitude.
  • Excellent written and verbal communication skills, with the ability to interact professionally with employees at all levels, external partners, and medical professionals.
  • Strong leadership and team collaboration abilities.
  • High degree of discretion, empathy, and patient confidentiality.
  • Proactive problem-solver with a strong attention to detail.
  • Ability to inspire and engage employees in health and wellness initiatives.
  • Strong presentation and persuasive skills to advocate for health programs.
• Physical Requirements:
  • Ability to respond to drills or on-site medical emergencies quickly and effectively.
  • Ability to perform duties that may require standing, walking, and occasional lifting of light medical supplies.
• Training:
  • This role requires participation in and successful completion of all company-mandated training programs.

Preferred Education

• Other above-entry medical license (e.g., Nurse Practitioner, Physician Assistant).
• Bachelor’s degree in nursing, Healthcare Administration, or a related field.

Shift Expectation

• Standard work hours: Monday through Friday 8:00am-5:00pm or 9:00am-6:00pm

Application Consideration Consent

By applying to this position, I acknowledge and agree that my application and qualifications may be considered for other roles within the company. However, I reserve the right to withdraw my consent for future consideration of other roles within the company at any time.

K Candidates must be willing and able to work on-site at our Phoenix facility.

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083

EEO / Diversity: TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact [e-mail].

TSMC Arizona maintains the right to change or assign other duties to this position.

All offers of employment are contingent upon the successful completion of TSMC Arizona’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, educational background and a comprehensive background check, where permitted by local regulations.

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