Wellness Center Manager — Lead a Caring Team & Grow

Massage Envy; Illinois; On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid healthcare

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Product/service training

Free massage or service each month

Discounts on products

Job summary

Massage Envy Hoffman Estates is seeking a hands-on leader to guide a team of caring professionals in a wellness-focused environment. You will drive membership growth, promote retail sales, and manage daily operations while maintaining a safe, therapeutic atmosphere.

The ideal candidate will bring management or sales experience in personal services, with a talent for coaching and cultivating a strong workplace culture that values every team member and aligns with our mission.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can motivate, coach and support a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching

Relationship building

Conflict resolution

Culture building

Job description

Massage Envy Hoffman Estates is seeking a hands-on leader to guide a team of caring professionals in a wellness-focused environment. You will drive membership growth, promote retail sales, and manage daily operations while maintaining a safe, therapeutic atmosphere.

The ideal candidate will bring management or sales experience in personal services, with a talent for coaching and cultivating a strong workplace culture that values every team member and aligns with our mission.