Wellness Associate (On-site)

Fitlife Foods; Town of Florida (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

Complimentary meals during shift

Health, dental, and vision coverage

Generous paid time off and holidays

401(k) plan

Job summary

Fitlife Foods is seeking a Wellness Associate to join our on-site team in University Park, FL. You’ll create engaging experiences, offer personalized meal recommendations, and help customers schedule their weekly meals.

This role blends health coaching with retail duties, including wellness consultations and BIA scans, while promoting loyalty rewards and community wellness initiatives. We value energy, positivity, and a genuine desire to help others.

Qualifications

• Interest in health and wellness and customer service.
• Ability to engage customers and create memorable experiences.
• Willing to learn about full menu items and loyalty program.

Responsibilities

• Create engaging, interactive customer experiences that educate and inspire.
• Provide personalized meal recommendations tailored to each customer’s needs.
• Communicate clearly with customers to support their weekly meal schedules.
• Conduct wellness consultations, including BIA scans, and provide tailored guidance for body composition goals.
• Promote and recording loyalty reward point items and helping with customer retention.

Skills

Customer engagement

Health & wellness knowledge

Communication skills

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness Associate (On-site)

SALES WORKERS University Park, FL, US

Salary Range: $15.00 To $17.00 Hourly

Status: Part-Time/Full-Time

General Overview

Do you want to be part of something bigger than just a "job"? At Fitlife Foods, your results make a meaningful impact-on you, your team, and every customer you serve.

Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. Since 2011, we've grown to 12 retail locations plus an eco-friendly concierge home delivery subscription business. We power people to be their best through chef-crafted prepared meals and personalized wellness coaching.

Our core values - Winning, Ownership, Purpose, Gratitude, and Curiosity - aren't just words on a wall. They guide us every day and create a culture where autonomy, mastery, and purpose fuel both personal and professional growth.

The Mission

We're on the lookout for people who share our belief in the power of wellness to transform lives. A great Fitlife Wellness Associate is:

• Passionate about health and wellness and understands how balanced nutrition and active living create real change.
• Naturally engaging, with a talent for creating memorable customer experiences.
• Competitive in spirit, with a drive to meet goals and empower others along the way.
• A true team player who loves collaboration and celebrates growth with others.
• Someone who spreads optimism and gratitude, knowing positivity inspires better choices.
• Highly motivated to succeed and excited to contribute to the team’s success.

Key Objectives

In this role, you'll:

• Create engaging, interactive customer experiences that educate and inspire.
• Provide personalized meal recommendations tailored to each customer’s needs.
• Communicate clearly and effectively with customers to support their weekly meal schedules.
• Conduct wellness consultations, including BIA scans, and provide tailored guidance for body composition goals.
• This position is not solely focused on coaching clientele, but more of a health & wellness guide to customers by suggesting how our product can fit into their health & wellness goals/journey.

A Day in the Life - Wellness Associate Edition

Every day at Fitlife is different—but here's a peek at what yours could look like:

• Enthusiastically assisting/accommodating all new and returning customers
• Guiding new customers through our company's 'Why,' along with touring the store and aiding further with any questions concerning nutritional and/or processes.
• Acquire and maintain knowledge of full menu items with depth, and adapt to changes
  • Romanticizing said knowledge of full menu items, along with loyalty point system knowledge
• Daily retail operations entail:
  • Organizing and/or restocking the cooler and retail inventory, which also includes putting deliveries away.
  • Maintaining proper appearance and cleanliness of self and store
  • Attention to detail, which includes daily cleaning of the store
  • Packing and storing online orders appropriately
  • End of day counting cooler inventory and prepping the store for the next day
  • Providing wellness guidance and running BIA scan sessions with customers, along with potential follow-up discussions
  • Promoting and recording loyalty reward point items
  • Promoting and selling Member Meal Accounts to new and existing customers for customer retention
• Nourishing customer and community relationships
• Testing and providing feedback on company VIP test meals as they are presented
• Completing any required menu and/or VIP test meal evaluations
• Marketing/networking with local wellness businesses for partnership and/or community events
• Representing Fitlife Foods' proven process in totality via capacity, capability, and desire

At the end of the day, you'll leave knowing you inspired healthier choices, built meaningful connections, and contributed to your own growth.

Qualities You Bring

• Confidence in connecting with customers and building strong relationships.
• Excellent communication and interpersonal skills.
• High energy and a genuine desire to help others.
• Curiosity and eagerness to learn the stories behind our products.
• Gratitude and positivity, with a "winning" mindset that uplifts customers and teammates.
• Reliable availability, especially on Sundays and Mondays, to meet community needs.
• Ability to safely lift and move items up to 50 pounds as part of shipment and inventory responsibilities.

Your hard work deserves rewards. At Fitlife as afull-time employee, you'll enjoy:

• Competitive pay that reflects your value.
• Referral bonuses when you help us grow our team.
• Complimentary meals during your shift (fuel up on us!).
• Health, dental, and vision coverage.
• Generous paid time off and holidays.
• 401(k) plan to support your future

Fitlife Foods is more than a workplace-it’s an opportunity to make a real difference in people’s lives while fueling your own journey. If you're ready to bring energy, passion, and purpose to your work every day, we'd love to meet you.

Fitlife Foods is committed to creating a diverse environment and is proud to be an equal opportunity employer.