Wellness Assistant Spa Director Full Time

Sun Tan City - Metallic Tan; East Stroudsburg (Monroe County); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Flexible schedule

Paid time off

Training & development

Job summary

A leading wellness spa located in East Stroudsburg is seeking a Wellness Assistant Spa Manager to oversee daily operations. This role involves managing staff, ensuring exceptional client experiences, and achieving sales targets. Candidates should have strong leadership and problem-solving skills and experience in customer service or sales. Flexible work hours are required, including weekends. The position offers competitive compensation up to $17/hour plus bonuses.

Qualifications

• Management and/or sales experience preferred.
• Experience in beauty, spa, tanning industry, and/or customer service is a plus.
• Ability to manage effectively in a fast-paced environment.

Responsibilities

• Monitor and manage daily operations of the spa.
• Lead by example in creating a client-centric experience.
• Assist with maintaining cleanliness and organization of the spa.

Skills

Leadership

Sales Performance

Client Service Techniques

Problem-solving

Organizational Skills

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Paid Time Off (PTO)
• Flexible Scheduling
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Company Apparel
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [e-mail]. NOTE: This email is for accommodation requests ONLY. Any other inquiries will not receive a response.

Earn up to $17/Hour plus bonus!!!

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Wellness Assistant Spa Manager helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Wellness Consultants to achieve company goals and will lead by example in all company operations. The Wellness Assistant Spa Manager fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

• Monitor and manage daily operations of the spa in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience.
• Ability to be a leader with sales performance and to consistently meet sales goals.
• Assist the Wellness Spa Director with maintaining cleanliness, maintenance, sanitation, and organization of the spa.
• Establish clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions.
• Assist the Wellness Spa Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Ability to work a 5-day workweek with approximately 30 to 40 hours per week.

Experience

• College education is preferred but not required.
• Management and/or Sales experience preferred but not required.
• Beauty, Spa, Tanning Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean spa, sunless, and UV equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform spa, sunless, and UV cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
• Ability to work independently and alone during shifts as business needs require.

I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law.