Wellness Advisor – Sales & Member Experience
YogaSix Pittsburgh
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Benefits offered by this job
Job summary
YogaSix Pittsburgh's YogaSix South Hills studio is seeking a Wellness Advisor to support member experience and drive memberships in a consistent daytime schedule.
You'll engage with prospective members, conduct tours, assist with class and membership selections, and help maintain an inviting studio environment. The role offers a stable 25+ hours per week, on-site at The Galleria of Mt. Lebanon, with $14/hour base plus commissions and performance bonuses.
Qualifications
- Excellent customer service and relationship-building skills.
- Strong verbal and written communication skills.
- Comfort working in a sales-focused environment.
- Ability to meet individual and studio goals.
Responsibilities
- Create a warm, welcoming experience for every person who enters the studio.
- Connect with prospective members via phone, text, email and in person.
- Assist with membership options and class selections.
- Lead studio tours and introduce prospects to memberships and pricing.
- Support member retention through exceptional service and relationship-building.
- Help maintain a clean, organized, and inviting studio environment.
Skills
Tools
Job description
Job Title: Wellness Advisor – Sales & Member Experience
Reports to: General Manager
Location: YogaSix South Hills | The Galleria of Mt. Lebanon
Hours: Approximately 25+ hours per week
Compensation: $14/hour + commission + performance bonus opportunities
YogaSix South Hills is looking for an outgoing, dependable and community-minded Wellness Advisor to join our team in a consistent daytime role.
Unlike our more flexible Wellness Advisor positions, this opportunity offers a predictable schedule, making it a great fit for someone looking for steady weekly hours while becoming an integral part of our studio community.
Our Wellness Advisors are often the first face someone sees when they walk through our doors. You'll help prospective members discover YogaSix, support our current members, build relationships within our community and help create the welcoming, energetic experience our studio is known for.
If you enjoy connecting with people, are comfortable with sales and goal-setting, and love being part of a health and wellness environment, we would love to meet you.
This position is specifically being hired for the following recurring weekly schedule:
- Sunday afternoons
- Thursday afternoons
- Fridays evenings
Candidates should be able to commit to this schedule consistently and on an ongoing basis.
Occasional availability for studio events, team trainings or special community events outside of these hours may be requested with advance notice.
As a Wellness Advisor, you'll play an important role in both growing our studio and taking care of the community we already have.
Your responsibilities will include:
- Creating a warm, welcoming experience for every person who enters the studio
- Connecting with prospective members through phone, text, email and in-person conversations
- Following up with new leads and helping them schedule their first YogaSix experience
- Conducting studio tours and introducing prospects to our classes, memberships and community
- Helping prospective members select membership options that best fit their goals
- Working toward individual and studio membership sales goals
- Supporting member retention by building relationships and providing exceptional service
- Assisting members with class selections, account questions and membership needs
- Processing retail merchandise and membership purchases
- Developing a strong understanding of YogaSix classes, programs, pricing and promotions
- Participating in grassroots marketing and community outreach opportunities
- Helping maintain a clean, organized, safe and inviting studio environment
- Supporting the General Manager with daily studio operations and special projects
- Performing other studio responsibilities as needed
Our ideal Wellness Advisor is someone who genuinely enjoys people and isn't afraid to start a conversation.
You should bring:
- Excellent customer service and relationship-building skills
- Strong verbal and written communication skills
- Confidence speaking with prospective customers in person, by phone, text and email
- A positive, upbeat and professional presence
- Comfort working in a sales-focused environment
- Motivation to achieve individual and studio goals
- Strong follow-through and attention to detail
- The ability to work independently while also being an engaged member of a team
- Comfort learning new technology and our ClubReady studio management system
- Proficient computer skills
- Dependability and the ability to maintain a consistent weekly schedule
- An interest in health, fitness, yoga and/or wellness
Experience in fitness, yoga, healthcare, hospitality, retail, sales or customer service is a plus, but your ability to connect with people and contribute positively to our community is most important.
Being part of YogaSix comes with some pretty great benefits:
- $14/hour
- Paid training and onboarding
- Commission on sales
- Performance-based bonus opportunities
- Complimentary YogaSix membership
- Complimentary membership for one additional family member
- Team retail discounts
- Complimentary merchandise when joining the team
- Team-building events and a supportive studio culture
- Opportunities for additional responsibility and growth within our studios
- Plenty of opportunities to experience YogaSix classes and become part of the community yourself
At YogaSix, we believe that everyone deserves the mind-body experience of yoga.
Our classes are designed to be accessible, empowering and fun, with a variety of formats that allow members to find a practice that works for them.
YogaSix South Hills is locally owned and operated and located inside the The Galleria of Mt. Lebanon in Pittsburgh's South Hills. More than simply checking members into class, our team works together to create a welcoming community where people feel known, supported and excited to return.
As a Wellness Advisor, you'll have the opportunity to build real relationships with our members while also introducing new people to a wellness routine that can make a meaningful difference in their lives.
The physical demands described below are representative of those required to successfully perform the essential functions of the position.
- Ability to sit or stand for extended periods during a shift
- Ability to reach, bend, kneel and move throughout the studio
- Ability to occasionally lift up to 30 pounds
- Ability to navigate stairs when necessary
- Ability to communicate effectively in person and by telephone
- Reliable transportation to the studio in Pittsburgh, Pennsylvania
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