Wellness Advisor - Riverview

Mint Cannabis; Riverview (FL); On-site; USD 42,981,000 - 45,847,000; Full time

Job summary

Mint Cannabis in Riverview, FL is seeking a Budtender to greet patients, verify credentials, process transactions, and maintain a compliant retail environment.

You will educate patients on medical cannabis products, manage stock and input details in the POS, and support team operations while upholding Florida regulations.

The role requires customer service experience, 21+ age, and a commitment to professionalism in a fast-paced dispensary.

Qualifications

• Experience in retail, hospitality or customer service is required.
• Knowledge of medical cannabis and Florida regulations is a plus.
• Must be 21+ and meet Florida cannabis employment requirements.

Responsibilities

• Greet and check in patients, verify medical status, and update allotments in POS.
• Provide product education to help patients choose.
• Process orders and payments using POS software.
• Maintain accurate cash drawers daily.
• Keep a clean, safe, and professional dispensary environment.
• Support administration and packaging when needed.
• Assist with restocking and inventory tasks.
• Uphold all policies and Florida cannabis regulations.

Skills

Customer service

Communication

Interpersonal skills

Active listening

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

Reports to: Store Manager
FLSA Status: Non-Exempt
Department: Retail Operations
Location: 10440 Stelling Dr Suite 601,Riverview, FL 33578
Pay Range: $15.00 - $16.00 per hour

Budtender

Position Summary

The Budtender provides exceptional service and product knowledge to Florida medical cannabis patients while ensuring compliance with state regulations and company policies. This role is responsible for greeting patients, verifying credentials, processing transactions, and maintaining an inviting, organized, and compliant retail environment. The Budtender serves as a key representative of Mint Cannabis, educating patients on product offerings and ensuring an elevated, compassionate experience at every visit.

Responsibilities

• Greet and check in patients, verify their medical status, and update allotment details in the POS system
• Provide accurate product education and guidance to help patients make informed selections
• Process orders and payments efficiently and compliantly using POS software
• Operate and reconcile cash drawers daily, ensuring accuracy in all transactions
• Maintain a clean, safe, and professional environment for patients and staff
• Support cross-functional teams such as administration and packaging when needed
• Assist management with day-to-day operations, including restocking and inventory support
• Uphold all company policies, safety standards, and Florida cannabis regulations

Qualifications

• Previous retail, hospitality, or customer service experience required
• Knowledge of medical cannabis, product types, and consumption methods preferred
• Familiarity with Florida cannabis regulations and patient transaction limits is a plus
• Strong communication, interpersonal, and active listening skills
• Dependable, punctual, and able to maintain professionalism in a fast-paced environment
• Proficient with POS systems, basic sales functions, and Microsoft Office (Word, Excel, Outlook)
• Must be 21 years of age or older and meet all Florida state requirements for cannabis employment

Education and Certifications

• High school diploma or equivalent required
• Additional coursework or certifications in customer service, retail, or cannabis education preferred

Physical Requirements

• Must be able to stand for extended periods of time during shifts
• Occasional lifting, bending, or reaching up to 25 pounds
• Visual acuity to accurately read labels, verify identification, and manage transactions

Work Environment

• Work is performed primarily in a retail dispensary environment
• May involve exposure to fluctuating noise levels and lighting typical of retail spaces
• Frequent patient interaction requires professionalism and confidentiality

Travel Requirements

• Minimal travel may be required for training or coverage at nearby dispensary locations

Equal Opportunity Employer Statement

Mint Cannabis is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.