Well-Being Center Office Specialist — Evening/Hybrid

OhioHealth; Columbus (OH); Ibrido; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

OhioHealth’s Well-Being Center is seeking an Office Specialist to support EAP, Mindfulness, and Provider Well-Being services. Responsibilities include answering the Well-Being Connection and emails, providing resource information, connecting distresses callers with clinicians, scheduling and registering appointments, and handling patient registration and insurance verification.

Shifts are 10:30am-7pm, Monday to Friday, with 3 days in office and 2 days remote; 40 hours per week.

Competenze

• High School or GED (Required).
• Demonstrated customer service and telephone skills.
• Knowledge in basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years previous secretarial experience in health care or medical office.

Mansioni

• Confirm patient demographic information.
• Verify insurance.
• Provide great Customer Service.
• Collect Co-pays.
• Education of Insurance and Billing.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Conoscenze

Customer service

Telephone skills

Data entry

Formazione

High School or GED

Strumenti

Word processing

Spreadsheet software

Descrizione del lavoro

OhioHealth’s Well-Being Center is seeking an Office Specialist to support EAP, Mindfulness, and Provider Well-Being services. Responsibilities include answering the Well-Being Connection and emails, providing resource information, connecting distresses callers with clinicians, scheduling and registering appointments, and handling patient registration and insurance verification.

Shifts are 10:30am-7pm, Monday to Friday, with 3 days in office and 2 days remote; 40 hours per week.