Welcome Coordinator

CVS Health; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Welcome Coordinator to create an inclusive environment for patients. This role involves administrative tasks to ensure smooth operations and enhance patient experiences. The ideal candidate will be friendly, adaptable, and possess strong computer skills. Join a dedicated team committed to transforming healthcare and making a positive impact in the community.

Benefits

Medical

401(k)

Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Tuition Assistance

Qualifications

• Strong computer skills and basic knowledge of Google Suite.
• Fluency in Spanish, Polish, Russian, or other relevant languages.

Responsibilities

• Welcoming patients and guests.
• Scheduling/rescheduling appointments.
• Managing phone lines and outbound calls.

Skills

Computer Skills

Professional Phone Etiquette

Fluency in Spanish

Fluency in Polish

Fluency in Russian

Education

Some College Education

Tools

Google Suite

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Overview

Title: Welcome Coordinator

Company: Oak Street Health

The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. They perform various administrative tasks that enable our broader teams to create an unmatched patient experience, deliver the best care anywhere, and make Oak Street a great place to work. Responsibilities include scheduling patient appointments, managing inbound and outbound calls, and administrative duties like fax and mail management. Welcome Coordinators should be friendly and highly adaptable.

Core Responsibilities

• Welcoming patients and guests
• Conducting visit check-in and assisting with forms
• Collecting co-pays
• Updating patient information in electronic records
• Scheduling/rescheduling appointments
• Managing phone lines and outbound calls
• Handling faxes in the electronic platform
• Maintaining cleanliness of the Welcome and Community Rooms
• Occasional float to other centers in the region
• Other duties as assigned

Requirements

• Strong computer skills and basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other relevant languages
• US work authorization

Preferred Qualifications

• Experience in customer service
• Some college education

Additional Skills

• Flexible and positive attitude
• Welcoming attitude towards older adults
• High integrity

Details

Weekly Hours: 40

Type: Full-time

Pay Range: $17.00 - $31.30 per hour

Note: Actual salary depends on experience, education, location, and other factors. Eligible for bonuses and incentives.

Benefits

Includes medical, 401(k), stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application Deadline

11/01/2025

Additional Info

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitals and Health Care