Welcome Coordinator

Northwest Lineman College; Meridian (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading educational institution seeks a Welcome Coordinator to create a welcoming environment for visitors and students. This part-time role involves greeting guests, coordinating check-ins, and providing administrative support while ensuring a high level of customer service. The ideal candidate will have strong people skills, a positive attitude, and experience in a professional office setting. Join a passionate team dedicated to excellence and innovation in the power industry.

Benefits

Medical insurance options

401k savings plan with match options

Tuition reimbursement

Paid Time Off

Employee discounts

Qualifications

• Minimum of 2 years’ experience in customer service and administrative duties in a professional office environment.

Responsibilities

• Greet customers and provide exceptional service at the front desk.
• Coordinate visitor check-ins and general information.
• Provide administrative support for corporate needs.

Skills

Customer Service

Problem Solving

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office

Microsoft Teams

Job description

Why Northwest Lineman College?

Northwest Lineman College is an award-winning institution, providing educational services for the power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging - always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.

Generous Employee Benefits Package

Northwest Lineman College is proud to offer a generous total rewards package to all full-time employees! This includes benefits such as medical insurance options, Dental, Vision, ST/LT Disability, Voluntary Life, and Critical Illness options. In addition to the standard benefit options, employees are eligible for the Employee Assistance, Wellness, and Take Good Care Programs as well as a robust Paid Time Off plan that includes 8 paid holidays, 2 floating holidays and hefty accrual rates. But wait, there’s more! Additional benefits include 401k savings plan with match options, tuition reimbursement, annual reimbursements of membership dues for Costco & Sam’s Club, clothing allowance, and extended employee discounts. Be sure to check out the details of our total rewards package on our company careers page!

Position Overview

Our Welcome Coordinator is the owner of first impressions: They set the tone for every experience that begins at our front desk or phone line. This role provides more than just a greeting; they create a sense of belonging and trust from the first interaction. They operate with a high level of professionalism, warm hospitality, and a problem-solving mindset. No question or task is too small, they thrive on finding solutions, exceeding customer expectations, and making everyone feel welcome.

• Regular, Part-Time position, up to 30 hours/week
• May grow to full-time in the future
• No medical benefits provided with this role due to part-time nature of the position

In this position you will have the opportunity to:

• Exhibit enthusiasm and passion when greeting customers, students, VIPs, and other visitors. Present a professional, inviting lobby area and offers exceptional customer service while answering and directing incoming calls and interacting with all who pass through the lobby. • Coordinate visitor check-ins, serve as the go-to person for general information, support requests, wayfinding, and referrals. • Coordinate with the Executive Assistant and other executive staff to support various corporate needs including event planning and setup, catering order and setup/cleanup, lodging, and activities planning and support.• Provide administrative support in the planning, organizing, and preparing for corporate visitors and VIP’s. • Maintain office supply and kitchen inventory and orders.• Serve as a valued member of the corporate and executive support staff, providing administrative support when needed. • Proactively solve problems and follow through on requests to deliver seamless visitor experience.

Required Education & Experience

• High School diploma or GED.• Minimum of 2 years’ experience in customer service and administrative duties in a professional office environment

Technical Requirements/ Core Competencies

• Familiarity with common office equipment including corporate phone, printer/copier, projectors, etc. • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams• Ability to provide exceptional customer service, ensuring customer needs are met with efficiency and professionalism• Strong people skills; ability to create a warm, professional, and inviting environment• Positive, people first attitude. Deliver prompt, efficient service.• Action Oriented: Proactive; seeks opportunities to contribute. Self-starter/self-motivated. • Focus: Ability to multitask and maintain appropriate level of detail and quality.

How to Apply?

Visit lineman.edu/careers or click the apply button. All inquiries and submissions will be kept strictly confidential.