Welcome Center Representative

Old Colony YMCA; Stoughton (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Old Colony YMCA is seeking a Welcome Center Representative. The role focuses on creating a positive first impression for members, guests, and program participants by delivering friendly, energetic, and service-minded assistance at the front desk.

Ideal candidates are at least 18 years old, hold a high school diploma, and can complete required trainings. Proficiency with computers and strong communication are essential, with CPR/AED certification due within 90 days of hire.

Qualifications

• Must complete required trainings in a timely manner determined by the manager.
• High School diploma or equivalent.
• CPR/AED certified within 90 days of employment and maintained thereafter.
• Able to lift and carry at least 30 pounds.
• May be required to stand for extended periods; strong stamina.

Skills

Customer service

Relationship building

Communication skills

Multi-tasking

Computer proficiency

Education

High School diploma or equivalent

Tools

Database software

Word processing

Job description

Job Description

Do you want to make a difference? Join our Team At the Old Colony YMCA! We believe every interaction has the power to positively impact a person's life. As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the Y. We are looking for friendly, energetic, and service-minded individuals who are passionate about helping others and creating a welcoming environment for all.

Job Description

Do you want to make a difference? Join our Team At the Old Colony YMCA! We believe every interaction has the power to positively impact a person's life. As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the Y. We are looking for friendly, energetic, and service-minded individuals who are passionate about helping others and creating a welcoming environment for all.

Requirements

• Must complete required trainings in a timely manner determined by the manager.
• Must be proficient with computers, including personal computer applications such as database and word processing
• Enjoy, be skilled at and understand the importance of building relationships with people: members, staff, volunteers, donors, community leaders.
• Multi-task oriented, flexible, takes initiative.
• Effective communication (both verbal and nonverbal) and organizational skills.
• Minimum 18 years of age.
• High School diploma or equivalent.
• Past customer service experience preferred
• CPR/AED certified within 90 days of employment. Must keep certification current.
• Ability to lift and carry at least 30 pounds.
• May be required to stand for extended periods of time while demonstrating physical stamina and agility.