Weights & Measures Specialist

City of Appleton; Appleton (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

The City of Appleton seeks a Weights & Measures Specialist within the Health Department to ensure accuracy and fair-trade practices. The role conducts inspections of weighing and measuring devices, price-scanning systems, and consumer products, providing education and technical assistance to merchants.

Responsibilities include enforcement actions when needed, responding to public concerns, and contributing to data analytics and program planning for W&M activities across Appleton and partner

Qualifications

• Must have high school diploma or equivalent and be prepared to obtain regulatory certifications.
• Experience in public health or regulatory inspection is preferred.
• Knowledge of W&M laws, investigations, and documentation is advantageous.

Responsibilities

• Conduct routine inspections of weighing and measuring devices to ensure compliance with codes.
• Provide education and technical assistance to merchants and vendors on W&M regulations.
• Respond to public complaints and initiate corrective actions; support data analytics and program planning.
• Participate in emergency response efforts and contribute to quality improvement activities.

Skills

Data analytics

Regulatory compliance

Public health

Communication

Community engagement

Emergency response

Budget awareness

Leadership

Education

High school diploma or equivalent

NIMS/ICS 100, 200, 700.a, 800 certification

Wisconsin driver's license

Job description

Come join the City of Appleton! Here at the City, you’ll have the opportunity to grow and enjoy your best life through challenging work, great teams, training opportunities, and making a lasting impact on the community. We welcome and respect all employees as they are. Come join our team—you belong here!

Our Health Department is searching for a Weights & Measures Specialist to join the team. The Weights and Measures Specialist promotes consumer protection and fair-trade practices by assisting the Operations Supervisor - Health with the administration and operation of the Weights and Measures (W&M) inspection programs in Appleton and the East Central W&M consortium contracted municipalities. This position supports the development of timely inspection programs to ensure compliance with State Weights and Measures Law. The work involves conducting inspections, tests, and enforcement actions on weighing and measuring equipment, price-scanning systems, and bulk and prepackaged consumer products to ensure accuracy, proper labeling, and fair-trade practices. The incumbent works under the general direction of the Operations Supervisor – Health.

ESSENTIAL JOB FUNCTIONS (Tier 1 - Front Line and Program Support Responsibilities)

Domain 1: Data Analytics and Assessment Skills

• Collects and analyzes data from W&M inspections, interprets results, and makes recommendations for corrective actions.
• Provides technical assistance and regulatory compliance advice to individuals, groups, and organizations regarding W&M issues.

Domain 2: Policy Development and Program Planning Skills

• Assists in coordinating W&M activities with other agencies and jurisdictions.
• Collaborates in the development of best management practices and regulations for consumer protection.

Domain 3: Communication Skills

• Delivers targeted, culturally-appropriate information to help individuals and groups understand W&M policies and regulations.

Domain 4: Health Equity Skills

• Utilizes appropriate methods for interacting with individuals from diverse cultural, socioeconomic, educational, and racial backgrounds.
• Adheres to ethical principles and department policies in the collection, maintenance, use, and dissemination of data and information.

Domain 5: Community Partnership Skills

• Educates the public on W&M issues and the importance of fair-trade practices.
• Contributes to community health assessment and improvement planning activities as needed.

Domain 6: Public Health Sciences Skills

• Conducts routine inspections of commercial weighing and measuring devices to ensure compliance with local and state codes, regulations, and policies.
• Provides education and technical assistance to merchants and vendors regarding compliance with W&M regulations.
• Assists in identifying and resolving issues related to accuracy and fair-trade practices in various settings.
• Responds to public complaints regarding W&M issues and assists in initiating corrective actions as required.
• Participates in response efforts emergencies, as required.
• Contributes to quality improvement and performance management activities within the Health Department.

Domain 7: Management and Finance Skills

• Assists in activities that contribute to budget development and efficient use of resources.

Domain 8: Leadership and Systems Thinking Skills

• Demonstrates knowledge of applicable professional guidelines and federal and state laws and regulations.
• Pursues ongoing professional growth and development through education and participation in professional committees and work groups.

OTHER JOB FUNCTIONS

• Maintains regular punctual and predictable attendance.

• Assists public health through contact tracing and data analytics, providing essential support during public health emergencies.

Education

• High school diploma or equivalency required.
• Mechanical aptitude highly preferred.

Certifications

• National Incident Management System (NIMS)/Incident Command System (ICS) 100, 200, and 700.a, and 800 certification within six (6) months of employment.

Licenses

• Possess and maintain a valid Wisconsin driver's license.

Knowledge, Skills, and Abilities

• Knowledge of public health principles and experience in applying these in the context of community health initiatives and emergency response operations.
• Knowledge of laws, ordinances, and regulations governing W&M activities.
• Knowledge of investigative rules, policies, and procedures relating to program non-compliance.
• Knowledge of the legal process, collection of evidence, and case documentation.
• Ability to investigate complaints and resolve them or, if necessary, initiate appropriate legal action.
• Ability to communicate effectively, both orally and in writing, with individuals within and outside the organization.
• Ability to read verbal and non-verbal cues, enhancing the assessment of stakeholder honesty and intent.
• Skilled in employing tactical communication strategies to engage effectively, elicit information, and build trust across diverse groups, ensuring transparent and productive interactions.
• Ability to prepare, maintain, and manage accurate and detailed records.
• Proficient in using computer hardware and software related to inspection processes and recordkeeping.
• Ability to prioritize work and work under limited supervision in completing job assignments.

COMPETENCIES

• Communication
• Customer Focus
• Handling Difficult People
• Problem Solving
• Adaptability/Flexibility