Weekend/Weekday Dispatcher- Fort Worth

ARS; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated professionals to join their team in providing top-notch residential services. This role involves delivering exceptional customer service through inbound and outbound calls while ensuring efficient communication and support for technicians. With over 45 years in the business, this company offers a dynamic work environment with a focus on employee development and satisfaction. Enjoy a comprehensive benefits package and a schedule that allows for a work-life balance with three days off each week. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Low-cost Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Company paid life insurance

Qualifications

• Exceptional customer service skills required for inbound and outbound calls.
• Proficiency in Microsoft products and multi-line phone systems is essential.

Responsibilities

• Deliver exceptional customer service through effective communication.
• Assist technicians with local navigation to ensure timely service delivery.

Skills

Customer Service

Computer Proficiency

Multi-line Phone Systems

Local Area Knowledge

Tools

Microsoft Products

Job description

Overview

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

Check out what we offer:

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• Health Savings Account or Flexible Spending Account
• 401(k) with company match
• Paid Time Off & Holiday Pay
• Company paid life insurance

Schedule: Friday through Monday

3 Days Off / Full Time

Compensation: $20.00 - $23.00 per hour

Qualifications

• Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.
• Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
• Must report daily to our office, this is not a work from home opportunity.
• Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
• Required to know the local area to assist technicians with maneuvering traffic and getting to residence in a timely manner.
• All candidates are required to undergo pre-employment drug screen and background checks.