Weekend Service Lane Assistant — Lunch Included

Ourisman KIA; Chantilly (VA); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Lunch provided

Competitive hourly pay

Supportive team

Job summary

Ourisman KIA is seeking a friendly, organized Saturday Service Lane Assistant for a part-time, one-day-a-week role (Saturdays, 8:00 AM – 5:00 PM). Greet customers, manage loaner vehicle check-in/out, answer calls, schedule service appointments, coordinate with service advisors and technicians, and help maintain an organized calendar to ensure a smooth, positive customer experience.

Lunch is provided during your shift.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized in a busy environment.
• Basic computer skills for managing appointments and customer records.
• Friendly, reliable, and professional demeanor.
• Previous experience in customer service or automotive dealerships is a plus but not required.

Responsibilities

• Greet customers and manage the check-in and check-out process for loaner vehicles.
• Answer phone calls and assist with customer inquiries.
• Schedule service appointments and maintain an organized appointment calendar.
• Provide general support in the service lane, including coordinating with service advisors and technicians.
• Ensure a positive customer experience with excellent communication and professionalism.

Job description

Ourisman KIA is seeking a friendly, organized Saturday Service Lane Assistant for a part-time, one-day-a-week role (Saturdays, 8:00 AM – 5:00 PM). Greet customers, manage loaner vehicle check-in/out, answer calls, schedule service appointments, coordinate with service advisors and technicians, and help maintain an organized calendar to ensure a smooth, positive customer experience.

Lunch is provided during your shift.