TJ Maxx - Backroom Associate

TJX; Mount Juliet (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Store Associate at our Mount Juliet, TN location to deliver a highly satisfied customer experience and maintain a clean, organized store environment.

You will engage with customers, promote loyalty programs, process transactions accurately, and support merchandising standards while adhering to policies. Prior retail experience is a plus; strong teamwork and communication are essential.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing directions.
• Flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Model and deliver outstanding customer experience.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for sales floor and maintain store appearance.
• Participate in store recovery and safety initiatives.
• Support shrink reduction goals and labor policies.
• Other duties as assigned by store leadership.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Physical stamina

Job description

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For:

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Contact your TJX representative for more information.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 401 S Mount Juliet Rd Suite 610

Location: USA TJ Maxx Store 1038 Mount Juliet TN

This position has a starting pay range of USD $13.50 to $14.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.