Weekend Retail Associate - Customer Experience Pro

The TJX Companies, Inc.; Carmel (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Carmel, IN (HomeGoods) is seeking a retail associate to deliver exceptional customer service, maintain store standards, and support daily operations.

You will engage customers, process transactions, promote loyalty programs, and help keep shelves stocked and organized with a focus on safety and loss prevention. You will work in a dynamic team environment, handle flexible shifts, and contribute to a positive store culture while meeting performance standards and

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment
• Adhere to operational, merchandise, and loss prevention standards
• May cross-train to work in multiple areas to support business needs
• Model established customer experience practices with customers and teammates
• Promote credit and loyalty programs
• Process and prepare merchandise for sales floor following procedures
• Initiate and participate in store recovery and maintain all cleanliness standards
• Support store shrink reduction goals and participate in safety programs
• Perform other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Carmel, IN (HomeGoods) is seeking a retail associate to deliver exceptional customer service, maintain store standards, and support daily operations.

You will engage customers, process transactions, promote loyalty programs, and help keep shelves stocked and organized with a focus on safety and loss prevention. You will work in a dynamic team environment, handle flexible shifts, and contribute to a positive store culture while meeting performance standards and