Weekend Patient Care Monitor/Security

MedMark Treatment Centers; Albuquerque (NM); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and 401(K)

Generous paid time off accrual

Growth opportunities

Opioid epidemic impact through care

Job summary

MedMark Treatment Centers is seeking a full-time Patient Care Monitor/Greeter to maintain safety and order at the clinic. The role involves verifying IDs, guiding patients in line, and providing backup receptionist coverage as needed.

The ideal candidate will be respectful, alert, and vigilant, with experience in office/clinic settings and a willingness to support staff while upholding clinic policies and patient confidentiality.

Qualifications

• High school diploma or equivalent required; 1+ year experience in an office/clinic setting preferred.
• Training from a law enforcement school or other security training strongly preferred.
• Able to establish a positive rapport with patients and non-judgmental toward chemically dependent individuals.
• Satisfactory drug screen and background check.

Responsibilities

• Maintain safety and order of the clinic facility.
• Verify patient IDs at entry and manage line up for medication distribution.
• Provide backup receptionist coverage as needed.
• Perform crowd control and ensure timely departure after dosing.
• Report incidents to Operations/Clinic Director and assist authorities when required.
• Keep a safe, secure environment and conduct regular security checks.

Education

High school diploma or equivalent

Security training preferred

Positive rapport with patients

Background check & drug screen

Job description

Position at MedMark Treatment Centers

Full Time - Patient Care Monitor/Greeter

Description

Position at MedMark Treatment Centers

Full Time - Patient Care Monitor/Greeter

MedMark Treatment Center is looking for a respectful, alert and vigilant greeter/ patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup coverage to receptionist.

Essential Duties & Responsibilities

• Ensuring the protection of all employees and patients
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
• Eliminate loitering, congregating in the parking lot and premises
• Report critical incidents that occur in parking lot or on premises.
• Contact local authorities and cooperate with authorities in an emergency situation, as needed.
• Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
• Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
• Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
• Performs security check of facility at regular intervals throughout the day.
• Attends staff meetings, in-service training as directed by supervisor.
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
• Provide receptionist coverage as needed
• Perform other related duties as determined by supervisor.

Qualifications

• High school diploma or equivalent with at least 1 years' prior experience in an office/clinic setting.
• Training from a law enforcement school or other security training is strongly preferred
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
• Satisfactory drug screen and background check.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here Is What You Can Expect From Us

MedMark Treatment Center a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

MedMark Treatment Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.