Weekend Outreach Specialist

Mental Health Partnerships; Upper Darby (Delaware County); On-site; USD 24,582 - 35,012; Part time

Benefits offered by this job

Generous Paid Time Off (up to 39.5 paid days per year)

Medical, Dental & Vision Insurance

Life and Disability Insurance

Flexible Spending Accounts

Retirement Plan with Annual Contribution

Employee Referral Bonuses

Tuition Reimbursement

Job summary

Mental Health Partnerships is hiring a part-time Outreach Specialist in Upper Darby, Pennsylvania, to engage with individuals experiencing homelessness. The role requires 2 years of relevant experience and offers a salary of $21.63 per hour. Responsibilities involve building relationships, assisting with housing resources, and providing crisis intervention. Benefits include generous paid time off and medical insurance. MHP is an equal opportunity employer committed to diversity.

Qualifications

• Minimum 2 years of experience working with individuals experiencing homelessness, mental health conditions, and/or substance misuse.
• Credentialed as a Certified Peer Specialist is a plus.
• Valid driver’s license required.

Responsibilities

• Engage and build relationships with individuals experiencing homelessness.
• Assist participants in identifying and accessing community resources.
• Connect participants to short‑term housing and provide transportation.

Skills

Working with individuals experiencing homelessness

Crisis intervention

Data entry

Customer service

Education

High School Diploma/GED

Tools

Mobile handheld device

Basic computer skills

Job description

Job Summary

MHP is hiring a full‑time Outreach Specialist to engage and build relationships with individuals experiencing homelessness, providing resources and placement at shelters, cafes, or safe havens. The position is part‑time, scheduled Saturdays & Sundays 2:00 PM – 10:00 PM, with a starting salary of $21.63 per hour.

Benefits

• Generous Paid Time Off (up to 39.5 paid days per year)
• Medical, Dental & Vision Insurance
• No Cost Life and Disability Insurance
• Flexible Spending Accounts
• No Cost Employee Assistance Program
• Retirement Plan with Annual Discretionary Employer Contribution
• Employee Referral Bonuses
• Tuition Reimbursement
• Federal Student Loan Forgiveness Program
• Continuous Growth & MHP Sponsored Training Opportunities

Key Responsibilities

• Use personal experiences to develop meaningful and trusting relationships with participants experiencing homelessness or economic insecurity with behavioral health needs.
• Assist participants in identifying and accessing community resources for developing natural supports to increase their success in the community.
• Connect participants to short‑term housing such as shelters, cafes, or safe havens and may drive participants to various community‑based establishments in a multi‑passenger vehicle.
• Provide de‑escalation and crisis intervention services as needed.
• Maintain compliance with all MHP policies and procedures and report any violations to management or the appropriate departments.
• Perform other duties as assigned to fulfill MHP’s mission.

Requirements

• High School Diploma/GED preferred; additional years of experience beyond the minimum 2 years may be considered in lieu of HSD/GED.
• Minimum 2 years of experience working with individuals experiencing homelessness, mental health conditions, and/or substance misuse.
• Credentialed as a Certified Peer Specialist is a plus.
• Valid driver’s license.
• Basic computer skills for desktop computing, e‑mail, time‑sheet management, electronic health records, internet research, and ability to learn relevant software applications.
• Ability to enter data on a mobile handheld device while in the field.
• Ability to work with a partner and complete assignments according to prescribed routines and standard accepted practices.
• Ability to work under pressure while maintaining a positive attitude and providing exemplary customer service.
• Effective November 15, 2021, all new employees will be required to be fully vaccinated against COVID‑19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

Physical Demands

• Sit at a desk with ergonomically appropriate equipment.
• Lift up to 15 lbs.
• Frequent talking and listening; possible exposure to loud or vulgar language and hostile gestures due to the participant population.
• Maintain regular, punctual attendance and be available for flexible work schedule, including evenings, weekends, and work holidays/overtime as needed.
• Remain awake during entire shift, including break times.
• Drive a multi‑passenger van (including at night) and physically support passengers during ingress/egress as needed, and/or assist disabled individuals in an emergency evacuation.
• 90 % of an Outreach Specialist’s time spent in community settings and/or on outreach; travel within the community, including in inclement weather that may not be handicap accessible: walking, driving agency vehicles, and/or taking public transportation depending on program needs.
• Carry computer equipment and ascend/descend stairs carrying it.

Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.

Diversity Matters!

We strongly encourage people of color, LGBTQIA community members, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know.

About MHP

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships, and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, covering Bucks, Chester, Delaware, Montgomery, and Philadelphia counties in Pennsylvania.

Salary: $21.63 per hour.