Weekend Operations & Customer Service Specialist

PGL (Perimeter Global Logistics); Miami (FL); On-site; USD 80,000 - 85,000; Full time

Job summary

A logistics and supply chain company in Miami is seeking an Entry-level Operations Specialist to manage customer service and operational processes. The role involves coordinating with supply chain planners, monitoring performance metrics, and building strong client relationships. Candidates should have 1-3 years of logistics services experience, a relevant degree, and the ability to work a variable schedule. This full-time position offers a dynamic work environment and opportunities for career growth.

Qualifications

• 1-3 years of logistics services and/or warehouse fulfillment experience required.
• AOG experience a plus and Hazmat certification a plus.
• Willing to work variable schedule, including overtime, weekends and holidays.

Responsibilities

• Confer with supply chain planners to forecast demand.
• Monitor forecasts and quotas to identify changes.
• Develop procedures for coordination of supply chain management.

Skills

Active Listening

Negotiation

Critical Thinking

Time Management

Customer Service Orientation

Education

Industry related degree

Tools

Microsoft Excel

Warehouse Management System (WMS)

Customer Resource Management (CRM)

Job description

A logistics and supply chain company in Miami is seeking an Entry-level Operations Specialist to manage customer service and operational processes. The role involves coordinating with supply chain planners, monitoring performance metrics, and building strong client relationships. Candidates should have 1-3 years of logistics services experience, a relevant degree, and the ability to work a variable schedule. This full-time position offers a dynamic work environment and opportunities for career growth.