Weekend Night Auditor: Guest Services & Reconciliation

Kolter Hospitality Group; Boca Raton (FL); On-site; USD 18,752 - 26,708; Full time

Job summary

Kolter Hospitality Group is seeking a Night Auditor at Hyatt Place Boca Raton in Boca Raton, FL. The role involves auditing, balancing, and reporting revenues, reconciling cashier transactions, and ensuring hotel policies are followed.

The position requires handling room and tax postings, guest requests, and coordination with other departments. A graveyard shift and weekend availability are expected, with a drug-free workplace and pre-employment checks.

Qualifications

• Customer service experience preferred.
• Knowledge of basic accounting functions.
• Knowledge of how to operate a computer.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills

Customer service

Accounting basics

Computer skills

Job description

Kolter Hospitality Group is seeking a Night Auditor at Hyatt Place Boca Raton in Boca Raton, FL. The role involves auditing, balancing, and reporting revenues, reconciling cashier transactions, and ensuring hotel policies are followed.

The position requires handling room and tax postings, guest requests, and coordination with other departments. A graveyard shift and weekend availability are expected, with a drug-free workplace and pre-employment checks.