Weekend Model Home Greeter & Guest Experience Lead

Keystone Custom Homes

Lancaster (Lancaster County)

On-site

USD 26,000 - 34,000

Part time

14 days+
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Job summary

Keystone Custom Homes is seeking a weekend, part-time Greeter to assist in the sales center. You will greet prospects, help register information, and support the sales team with brochures, events, and follow-up communications.

Ideal candidates have strong customer service skills, basic MS Office proficiency, and a professional, friendly demeanor. This role emphasizes high energy during weekend shifts in PA.sales center.

Qualifications

  • Proven customer service experience preferred.
  • High School education or equivalent.
  • Proficient with Microsoft Office including Word, Excel, and Outlook.
  • Excellent customer service skills.
  • Excellent organization skills.
  • Exceptional self-confidence with customer relations.
  • Able to hold a professional demeanor.

Responsibilities

  • Meet and greet all prospects who enter the sales center with enthusiasm and establish rapport with them.
  • Obtain all information necessary to thoroughly complete registration cards and provide them to the New Home Advisor or Community Sales Manager.
  • Offer and provide refreshments to any prospects waiting to be met by the New Home Advisor or Community Sales Manager.
  • Ensure model collateral materials and sales brochures are in stock.
  • Assist the New Home Advisor or Community Sales Manager with prospect mailings.
  • Assist with the preparation for broker/realtor functions, and serve at functions as needed.
  • Maintain a professional, well-groomed appearance and appropriate attire at all times in accordance with established standards.
  • Help keep model home neat and clean.
  • Assist with all other tasks and projects as directed by the community Sales Manager and management.

Skills

Customer service
Communication
Organization
Professional demeanor
Self-confidence
Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Keystone Custom Homes is seeking a weekend, part-time Greeter to assist in the sales center. You will greet prospects, help register information, and support the sales team with brochures, events, and follow-up communications.

Ideal candidates have strong customer service skills, basic MS Office proficiency, and a professional, friendly demeanor. This role emphasizes high energy during weekend shifts in PA.sales center.

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