Weekend Model Home Greeter & Guest Experience Lead

Keystone Custom Homes; Lancaster (Lancaster County); On-site; USD 26,000 - 34,000; Part time

Job summary

Keystone Custom Homes is seeking a weekend, part-time Greeter to assist in the sales center. You will greet prospects, help register information, and support the sales team with brochures, events, and follow-up communications.

Ideal candidates have strong customer service skills, basic MS Office proficiency, and a professional, friendly demeanor. This role emphasizes high energy during weekend shifts in PA.sales center.

Qualifications

• Proven customer service experience preferred.
• High School education or equivalent.
• Proficient with Microsoft Office including Word, Excel, and Outlook.
• Excellent customer service skills.
• Excellent organization skills.
• Exceptional self-confidence with customer relations.
• Able to hold a professional demeanor.

Responsibilities

• Meet and greet all prospects who enter the sales center with enthusiasm and establish rapport with them.
• Obtain all information necessary to thoroughly complete registration cards and provide them to the New Home Advisor or Community Sales Manager.
• Offer and provide refreshments to any prospects waiting to be met by the New Home Advisor or Community Sales Manager.
• Ensure model collateral materials and sales brochures are in stock.
• Assist the New Home Advisor or Community Sales Manager with prospect mailings.
• Assist with the preparation for broker/realtor functions, and serve at functions as needed.
• Maintain a professional, well-groomed appearance and appropriate attire at all times in accordance with established standards.
• Help keep model home neat and clean.
• Assist with all other tasks and projects as directed by the community Sales Manager and management.

Skills

Customer service

Communication

Organization

Professional demeanor

Self-confidence

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Keystone Custom Homes is seeking a weekend, part-time Greeter to assist in the sales center. You will greet prospects, help register information, and support the sales team with brochures, events, and follow-up communications.

Ideal candidates have strong customer service skills, basic MS Office proficiency, and a professional, friendly demeanor. This role emphasizes high energy during weekend shifts in PA.sales center.